Ask Fakespot Chat questions about this productAlpha
Add detailed feedback
Message
Loading suggested questions
Suggested Questions
Suggested Questions
No suggested questions were found
Pros & Cons
Pros
It has a feather which works well and the pod attachment works great. Luv the 2 brew methods k cup and whole pot methods.
The frother feels very sturdy and froths milk really fast. Iced or hot, 3 different brew strengths. I made first espresso cup, it is delicious.
Calling their customer service was surprisingly painless. No long wait time, and not a crazy long menu of * to press. We’ll see how long it lasts.
Cons
The error is it doesn't register the single cup brew. It is an insanely messy coffee maker. The coffee making cycle stops when it decides it needs cleaning leaving an inch of coffee in the pot and brewing completely stops.
While ninja may not care about losing one customer among millions, i will feel better knowing i am no longer contributing my hard-earned dollars to their profit. Disappointed in the product and not lasting.
Average lifespan of these units is less than 1 year. Sometimes it shuts down 2 times, sometimes as many as 8 times.
Design and durability is questionable. My experience with ninja support was so humiliating.
Highlights
Quality
Works great and doesn't need the needles cleaned every couple of days
Doing this ensures the plumbing inside stays clear of buildup and the machine continues to function as it should.
I initially purchased a keurig express as a mother’s day gift, and it broke within one week of normal use—our third keurig in two years.
I bought mine july 2023 and it’s constantly turning off and i can’t get it to brew coffee.
Price
Did have to go through a video call to show that i understand how to plug in a machine and verify what i was saying, but as it’... Read More
So, not a bad experience other than a machine that’s regularly $200 should stand up to mild usage for more than 11 months.
Shipping
Update: i called ninja customer service and because it’s under a year they are sending me a new base!
No long wait time, and not a crazy long menu of buttons to press to get to talk to a person.
Competitiveness
In fact the drip coffee feature rivals my ancient technivorm in the “rich” mode.
And for some reason it brews pods that taste a lot better than several kuerigs we have owned.
My keurig died after several years and i basically wanted to try a different brand.
Overview
- How are reviewers describing this item?
great, hot, clean, new and still. - Our engine has profiled the reviewer patterns and has determined that there is minimal deception involved.
- Our engine has detected that Amazon has altered, modified or removed reviews from this listing. We approximate total reviews altered up to 17062.
- Our engine has discovered that over 90% high quality reviews are present.
- This product had a total of 13,086 reviews as of our last analysis date on Jul 17 2024.
Helpful InsightsBETA
Posted by a reviewer on Amazon
I was on the fence because i also wanted the ability to make k cups if i wanted
Posted by a reviewer on Amazon
You have a pot to brew in or you can do just hot water or k cups
Posted by a reviewer on Amazon
My keurig died after several years and i basically wanted to try a different brand
Posted by a reviewer on Amazon
This plus i wanted a drip coffee maker as well as the kcup option
Posted by a reviewer on Amazon
Since getting the ninja i’ve tried all three options including the cold brew
Posted by a reviewer on Amazon
I bought mine july 2023 and it’s constantly turning off and i can’t get it to brew coffee
Posted by a reviewer on Amazon
Sounds like the circuit board is having issues and it’s cheaper to replace than have it fixed
Posted by a reviewer on Amazon
And am so upset it didn’t even last a year
Review Count History
Price History
Ask Fakespot Chat questions about this productAlpha
Add detailed feedback
Message
Loading suggested questions
Suggested Questions
Suggested Questions
No suggested questions were found