Posted by a reviewer on Amazon

What usually happens is somebody buys the product and rather than read the manual or reach out for technical assistance when they cant get it to work proceeds to damage it and then send it back for a refund

Posted by a reviewer on Amazon

The manual for this is so dense with safety warnings its almost unreadable that alone would explain the high return rate

Posted by a reviewer on Amazon

So they should have highlighted that danger instead of ensuring nobody would even attempt to read the manual and thus not see that or the other safety warnings

Posted by a reviewer on Amazon

Someone who does not do that might not understand that the lid fits when oriented 90 degrees from the correct position but wont fit when oriented correctly unless the handle release is released so you can then snap the location prong into the hole

Posted by a reviewer on Amazon

Trying to ascertain this from the manual takes far more patience than most people have

Posted by a reviewer on Amazon

I suggest they hire a professional writer who is not an attorney

Posted by a reviewer on Amazon

Ok so much for the documentation deficiencies

Posted by a reviewer on Amazon

I think for a person of average or better intelligence those are no big deal