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Pros & Cons
pros
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pros
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Build Quality
Customers are highly satisfied with the build quality of this gaming PC from NOVATECH. They appreciate the professional packaging, premium look and feel, and easy setup process. Some customers have noted minor issues with the lighting but overall express their happiness with the product's performance and value for the price.
Storage Capacity
Customers are highly satisfied with the storage capacity of the gaming PC, allowing them to run games and other applications without any issues while providing quick loading times. The computer arrived in good condition and was a great value for the price.
Performance
Customers are highly satisfied with the performance of the NOVATECH Phantom Gaming PC, praising its ability to handle demanding games and deliver high frame rates. The Intel Xeon E3 processor and RX 580 8GB graphics card are particularly noted for their superior capabilities. Some users have reported minor issues but overall express great satisfaction with the system's performance.
Customer Service
Customers have had positive experiences with Novatech's customer service, praising their quick response times and helpfulness in resolving any issues that arose. Some customers have had to contact support multiple times due to user error or technical difficulties, but all reported satisfactory outcomes. The company has been praised for their ease of communication and willingness to make things right.
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Graphics
Customers generally praise the graphics performance of the NOVATECH Phantom gaming PC, allowing them to play their favorite games in high settings with no issues. However, some users have encountered difficulties with graphics driver updates and compatibility with Windows 11.
Highlights
Quality
It's got the power where it counts for gaming, especially if you're into titles that need that consistent, high frame rate.
It’s a great pc with good graphics along with everything it comes with
Everything was running slow, my fans were all on the gpu and the cpu were both running at 100% with the temp creeping up from t... Read More
After receiving this computer and not being satisfied with it.
Price
10/10 and i will buy from them again when i want to drop $2k on a faster gaming rig.
This is a super good cpu for a gaming pc at this price tier.
They forgot to send the power cord back (they're only like $7), but after using one of my own, the computer worked incredibly!
I was on a very tight budget for a milestone birthday for my kid and bought this gaming pc from novatech.
Shipping
Customer service was extremely quick and by far the most accommodating i’ve experienced in a very long time.
) few minutes later i got a shipping label and sent it back.
I bought this immediately and waited all week for it to get here.
They were very responsive, answered all my questions, sent me tracking information, and expedited the shipment for me.
Packaging/appearance
The build was nice and the packaging was very professional and neat.
Computer came well packed and it’s great.
All i had to do was put the old computer in the new box and ship it back.
The box is little damaged but the pc was completely protected with foam and it runs completely fine.
Competitiveness
Graphics-wise, the rx 580 8gb 2304sp so better than other companies.
My original unit developed an issue, reached out to novatech, they replaced the unit with no issues.
Honestly i was little nervous purchasing this pc i recently bought another pc from a different brand 2weeks ago and had a horri... Read More
Case-wise, novatech did a great job here.
Overview
- How are reviewers describing this item?
great, good, happy, sent and first. - Our engine has profiled the reviewer patterns and has determined that there is minimal deception involved.
- Our engine has discovered that over 80% high quality reviews are present.
- This product had a total of 157 reviews as of our last analysis date on Mar 18 2025.
Helpful InsightsBETA
Posted by a reviewer on Amazon
Computer came damaged from shipping
Posted by a reviewer on Amazon
Within 3 minutes they responded like 9pm
Posted by a reviewer on Amazon
Hit the start button and it booted right up
Posted by a reviewer on Amazon
The customer service is s tier as they would reply in mere minutes if not seconds after contacting them
Posted by a reviewer on Amazon
One of the fans got unclipped during shipping and novatech sent me a video on exactly how to clip it back in
Posted by a reviewer on Amazon
I bought this pc for my son who recently got into gaming and have tried it out myself
Posted by a reviewer on Amazon
After receiving this computer and not being satisfied with it
Review Count History
Price History
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