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Please note: The content is generated by an AI language model based on reviews. We are constantly improving the accuracy, however, its outputs may contain errors or offensive content from certain reviews. Please report any errors or offensive content to us. Also, please note that we will not collect your questions unless you click the thumbs up/down button to provide feedback. The answers displayed will be stored by us so if another Fakespotter asks a similar question we can provide them an answer faster. Your feedback will only help us make Fakespot Chat better! By using Fakespot Chat, you agree to Fakespot's terms of use and privacy notice.

Pros & Cons

Update Pros and Cons
The AI used to provide these results are constantly improving. These results might change.

Pros

The hd2's work great and their audio really is hd sounding. Sound is crystal clear.

It takes some getting used to as to where to put your thumb when using it. Their security is top of the line.

It is definitely not a showstopper for me so other than that the rest of the features are nice. I wish it had more ringtone options. It has a docked/undocked profile for the brightness and screen timeout.



Cons

Speakerphone mode is hampered by the phone not being able to stand on its own. It has a long delay when answering and the sound is barely audible even at max volume. Sound quality is poor, especially on speaker mode.

The display is so dim that it is barely readable in a dark room. We can't navigate the menu as it doesn't recognize the key presses. The phone will not ring until it goes to messaging. It is difficult to set the phone off cradle/on cradle.

Bottom their hd2 phone stinks, their customer service stinks. Stick with ooma voip services (fantastic support and very inexpensive) and their lynx remote but leave this phone out of your shopping cart.

It looks pretty, but is ergonomically deficient. I wish they would redesign this thing and make it slightly more durable.

Ooma needs to fire it's chinese supplier. Their monthly charge keeps going up for no reason. Ooma should go back to the drawing board.

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Highlights

The AI used to provide these results are constantly improving. These results might change.

Quality


Sound quality is good the only disappointment is retrieving messages you have to duplicate hitting one to get messages makes no...  Read More


I am not sure why people have reported so many issues with the ooma handset because i have found it to be acceptable on all levels.


I had a handset that came bundled with the ooma but at some point, it would not recharge, even with new nimh batteries.

Overview

  • How are reviewers describing this item?
    good, quality, better, bad and cordless.
  • Our engine has profiled the reviewer patterns and has determined that there is minimal deception involved.
  • Our engine has detected that Amazon has altered, modified or removed reviews from this listing. We approximate total reviews altered up to 4776.
  • Our engine has discovered that over 80% high quality reviews are present.
  • This product had a total of 928 reviews as of our last analysis date on Jul 15 2024.

Helpful InsightsBETA

The AI used to provide these results are constantly improving. These results might change.

    Posted by a reviewer on Amazon

    Sound quality is good the only disappointment is retrieving messages you have to duplicate hitting one to get messages makes no sense to me


    Posted by a reviewer on Amazon

    The screen is not real sharp hopefully the next model will have better resolution


    Posted by a reviewer on Amazon

    The hd2 is not a great handset but for the price it is ok


    Posted by a reviewer on Amazon

    It was very cheaply built and it looked like the electronics had failed


    Posted by a reviewer on Amazon

    By the way the ooma service is fantastic and we pay just a few dollars in taxes and fees a month a big reduction of what we would pay for verizon or spectrum voip service


    Posted by a reviewer on Amazon

    We do the free service where you only pay the taxes on the phone line


    Posted by a reviewer on Amazon

    I did get telemarketers for the first week on my cell and this land line but it stopped after i told them to take me off their lists


    Posted by a reviewer on Amazon

    You can also log into your ooma account and set your privacy preferences

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Please note: The content is generated by an AI language model based on reviews. We are constantly improving the accuracy, however, its outputs may contain errors or offensive content from certain reviews. Please report any errors or offensive content to us. Also, please note that we will not collect your questions unless you click the thumbs up/down button to provide feedback. The answers displayed will be stored by us so if another Fakespotter asks a similar question we can provide them an answer faster. Your feedback will only help us make Fakespot Chat better! By using Fakespot Chat, you agree to Fakespot's terms of use and privacy notice.

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