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Pros & Cons
Pros
The hd2's work great and their audio really is hd sounding. Sound is crystal clear.
It takes some getting used to as to where to put your thumb when using it. Their security is top of the line.
It is definitely not a showstopper for me so other than that the rest of the features are nice. I wish it had more ringtone options. It has a docked/undocked profile for the brightness and screen timeout.
Cons
Speakerphone mode is hampered by the phone not being able to stand on its own. It has a long delay when answering and the sound is barely audible even at max volume. Sound quality is poor, especially on speaker mode.
The display is so dim that it is barely readable in a dark room. We can't navigate the menu as it doesn't recognize the key presses. The phone will not ring until it goes to messaging. It is difficult to set the phone off cradle/on cradle.
Bottom their hd2 phone stinks, their customer service stinks. Stick with ooma voip services (fantastic support and very inexpensive) and their lynx remote but leave this phone out of your shopping cart.
It looks pretty, but is ergonomically deficient. I wish they would redesign this thing and make it slightly more durable.
Ooma needs to fire it's chinese supplier. Their monthly charge keeps going up for no reason. Ooma should go back to the drawing board.
Highlights
Quality
Sound quality is good the only disappointment is retrieving messages you have to duplicate hitting one to get messages makes no... Read More
I am not sure why people have reported so many issues with the ooma handset because i have found it to be acceptable on all levels.
I had a handset that came bundled with the ooma but at some point, it would not recharge, even with new nimh batteries.
Overview
- How are reviewers describing this item?
good, quality, better, bad and cordless. - Our engine has profiled the reviewer patterns and has determined that there is minimal deception involved.
- Our engine has detected that Amazon has altered, modified or removed reviews from this listing. We approximate total reviews altered up to 4776.
- Our engine has discovered that over 80% high quality reviews are present.
- This product had a total of 928 reviews as of our last analysis date on Jul 15 2024.
Helpful InsightsBETA
Posted by a reviewer on Amazon
Sound quality is good the only disappointment is retrieving messages you have to duplicate hitting one to get messages makes no sense to me
Posted by a reviewer on Amazon
The screen is not real sharp hopefully the next model will have better resolution
Posted by a reviewer on Amazon
The hd2 is not a great handset but for the price it is ok
Posted by a reviewer on Amazon
It was very cheaply built and it looked like the electronics had failed
Posted by a reviewer on Amazon
By the way the ooma service is fantastic and we pay just a few dollars in taxes and fees a month a big reduction of what we would pay for verizon or spectrum voip service
Posted by a reviewer on Amazon
We do the free service where you only pay the taxes on the phone line
Posted by a reviewer on Amazon
I did get telemarketers for the first week on my cell and this land line but it stopped after i told them to take me off their lists
Posted by a reviewer on Amazon
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Review Count History
Price History
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