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Please note: The content is generated by an AI language model based on reviews. We are constantly improving the accuracy, however, its outputs may contain errors or offensive content from certain reviews. Please report any errors or offensive content to us. Also, please note that we will not collect your questions unless you click the thumbs up/down button to provide feedback. The answers displayed will be stored by us so if another Fakespotter asks a similar question we can provide them an answer faster. Your feedback will only help us make Fakespot Chat better! By using Fakespot Chat, you agree to Fakespot's terms of use and privacy notice.

Pros & Cons

Update Pros and Cons
The AI used to provide these results are constantly improving. These results might change.

Pros

Call quality is as good as before. Just remember to have them increase the rings before it goes to ooma and you hear - this voicemail is inactive. The main thing is to be sure you have fast enough internet for voice over ip.

Great product for my mom in assisted living. Great communication with ooma staff. A couple of complaints to note. Satisfied with quality and support.

The telo air connects wirelessly to an eero pro 6 router. The one shortcoming has to do with wireless configuration.



Cons

On the first call a was disconnected. Called again two times, and finally had to apologize to the other person for bothering them repeatedly.

Save yourself the nightmare and find another solution. Give the tech support staff credit for sticking with me.

Ooma's service does not work with ground-based microwave internet. It just simple goes offline when it wants. I can stream movies or conduct zoom meetings with a 38-45 msec ping time, but can't conduct a simple phone call?

The ooma telo air 2 is supposed to be pre-activated and be able to get up and running in less than 15 minutes. It may take 10 to 30 minutes to boot up before it even tries to connect. The device powers on then off every two hours.

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Highlights

The AI used to provide these results are constantly improving. These results might change.

Quality


Once set up properly, the unit works flawlessly and is an excellent solution for those folks that want a home phone separate fr...  Read More


Seems to be a well made product with all the bells and whistles needed to cut the cord with my local landline provider.


I had quality issues with calls the last few years and the connection kept dropping, and it was difficult to get the thing to r...  Read More


However, if a regular phone is plugged into the phone jack on the ooma base unit, the sound quality is quite bad (human voices ...  Read More

Price


I replaced my older vonage system since it did not offer wireless connectivity and was twice the monthly cost.


It looks like that’s going to be about six dollars a month.


They offer an inexpensive bundle of other services for around $10 a month including caller id and other things, though they don...  Read More


Monthly charge for the basic plan (taxes and fees) is close to $7 where i live but still reasonable.

Shipping


Got the ooma telo air 2 as finally a new broadband option arrived in my area prompting me to switch from at&t landline and "leg...  Read More


I ordered the telo air 2 in order to migrate my mom's landline from frontier communications.


It took about a week to port the line.


The migration of the line took 7 days.

Competitiveness


While the new internet service was spectacular in comparison, i wanted to keep my landline cordless phone, and for this the oom...  Read More


Very easy to set up with my starlink system and it works so much better than the hughes system phone i had.


This allowed me to switch to a different cable company and save much more money.

Overview

  • How are reviewers describing this item?
    set, great and port.
  • Our engine has profiled the reviewer patterns and has determined that there is minimal deception involved.
  • Our engine has discovered that over 90% high quality reviews are present.
  • This product had a total of 2,084 reviews as of our last analysis date on Aug 18 2024.

Helpful InsightsBETA

The AI used to provide these results are constantly improving. These results might change.

    Posted by a reviewer on Amazon

    Sorry i did not try ooma a long time ago


    Posted by a reviewer on Amazon

    I moved a home phone line that att was charging 50 a month for to ooma for less than 10 a month


    Posted by a reviewer on Amazon

    But i am saving over 40 a month now


    Posted by a reviewer on Amazon

    I bought this directly from the manufacturer to use with our apartment buildings buzzer system


    Posted by a reviewer on Amazon

    I tried fixed wireless terminals and it was so unreliable


    Posted by a reviewer on Amazon

    Setup was simple just had to do some initial configuration to hook it up to my wifi then find a place to mount the box


    Posted by a reviewer on Amazon

    They offer an inexpensive bundle of other services for around 10 a month including caller id and other things though they dont let you pick and choose which individual services its all or nothing


    Posted by a reviewer on Amazon

    Ive had a handful of instances where i wanted to make a call only to find no dialtone and in those cases either the oomas flowery status led was flashing red indicating an update was in progress or solid blue should be usable but no an update is queued when theres no dialtone apparently

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Please note: The content is generated by an AI language model based on reviews. We are constantly improving the accuracy, however, its outputs may contain errors or offensive content from certain reviews. Please report any errors or offensive content to us. Also, please note that we will not collect your questions unless you click the thumbs up/down button to provide feedback. The answers displayed will be stored by us so if another Fakespotter asks a similar question we can provide them an answer faster. Your feedback will only help us make Fakespot Chat better! By using Fakespot Chat, you agree to Fakespot's terms of use and privacy notice.

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