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Pros & Cons
Pros
Based on the timely reaction to my initial review, i have to say they have me as a customer once again. Highly recommend. I hope it lasts a long time.
It is well packaged. Takes up very little room. It folds into a very compact footprint.
Cons
The design is inferior and it is not as bright as my old ott light. Good luck registering it for warranty purposes. After 3 months of use the lamp will no longer stay up.
Highlights
Quality
Quality controls goes along way in my book.
It's bright, easy to adjust the angle of light, and turns on with the tip up of the light.
The company contacted me the next day after the review and offered a full refund for the product.
Even with the look of the lamp on my table.
Packaging/appearance
The light is just fine but the instructions on how to insert the buld are worthless.
Competitiveness
This purchase replaced a similar ottlite i used for years.
The only problem was that we had to give a little more force in order to get the light blubs in.
Other companies could learn about customer service from ottlite.
My old ottlite stopped working after 15 years, so i thought i’d buy a new one.
Overview
- How are reviewers describing this item?
great, bright, good, easy and down. - Our engine has profiled the reviewer patterns and has determined that there is minimal deception involved.
- Our engine has discovered that over 90% high quality reviews are present.
- This product had a total of 314 reviews as of our last analysis date on Jan 7 2024.
Helpful InsightsBETA
Posted by a reviewer on Amazon
I can see long distances but i have trouble with up close so when i needed a little more light i tried a desk lamp from the store
Posted by a reviewer on Amazon
It didnt work for me so i asked my daughter what she used and she told me ottlite
Posted by a reviewer on Amazon
And at the end of the day i can fold down the 34top34 and put it away
Posted by a reviewer on Amazon
The lamp worked fine for a week then it happened
Posted by a reviewer on Amazon
I closed the lamp to turn it off and it wouldnt turn off the lamps stays on
Posted by a reviewer on Amazon
The only way to turn the lamp off is to unplug it when finished using it
Posted by a reviewer on Amazon
Id rather have an inline onoff switch installed
Posted by a reviewer on Amazon
Ill purchase another lamp not from this particular company though
Review Count History
Price History
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