Perfect Phrases for Dealing with Difficult People: Hundreds of Ready-to-Use Phrases for Handling Conflict, Confrontations and Challenging Personalities

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Perfect Phrases for Dealing with Difficult People: Hundreds of Ready-to-Use Phrases for Handling...

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Pros & Cons

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Pros

This book is ideal for handling confortations and dealing with difficult people. Sometimes we are the difficult person, but this helps us deal with the other ones in our lives.

Cons

This book is full of mediocre to bad advice on dealing with nightmare co-workers. Would not recommend the book, just to blaah.

I disagree with 70% of what is suggested; it all sounds canned. Many of the phrases offered up here imo are antagonistic and condescending. While the suggested phrases are straightforward, they lack the finesse often necessary to elicit the best respo... Read More

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Highlights

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Quality

Sometimes we are the difficult person, but this helps us deal with the other ones in our lives.

I feel this book "perfect phrases for dealing with difficult people" really will help me out when dealing with the people at wo... Read More

It is not helpful to say these comments without specific behavior changes in mind and examples for what a positive application ... Read More

Someone returned it and i picked i up while sorting and was very pleasantly surprised.

Overview

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Our engine has determined that the review content quality is high and informative.

Our engine has discovered that over 90% high quality reviews are present.

This product had a total of 400 reviews as of our last analysis date on Nov 2 2024.