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Pros & Cons
Pros
Petlibro glacier fountain is nice, but both the humans and the cats seem to prefer the dockstream model instead. Perfect for busy cat owners. Not my favorite water fountain but overall works well enough.
Water filtration system is a game changer! The water filter lasts so much longer than regular water filters did for me - by at least 3-4 weeks actually! The unit comes with four of the woven filters total - one pre-installed in a snap-out tray attache... Read More
The fountain is much quieter than other fountains we’ve used. The motion sensor is excellent. Any time one of our four kitties come within 5 feet of the sensors the water has flowed without issues.
Cons
The water isn't circulating properly, the little water in the tray gets dirty quickly. It also consistently leaks from the filter port. I have to manually tilt it to get it to even hit the part it should be hitting and not just flow back into the main... Read More
These things are so pricey, and so dangerous. This product has a serious flaw and can be very hazardous to you.
There is a possibility that the same product issues may arise if a new replacement is reissued. Extremely unhappy and rushing to find another fountain for my cats. For the price, this is frustrating.
Highlights
Quality
It's easy to clean and disassemble, and the stainless steel portions are dishwasher safe.
The water tank and bowl is made of stainless steel, so it won't irritate my cat's mouth area.
The pump turns on when it senses something near/in front of it, so its not using as much electricity all the time.
Competitiveness
5 stars knowing that amazon has your back better than the petlibro customer service.
Overview
- How are reviewers describing this item?
clean, new, stainless, set and left. - Our engine has profiled the reviewer patterns and has determined that there is minimal deception involved.
- Our engine has detected that Amazon has altered, modified or removed reviews from this listing. We approximate total reviews altered up to 548.
- Our engine has discovered that over 80% high quality reviews are present.
- This product had a total of 453 reviews as of our last analysis date on Jan 15 2025.
Helpful InsightsBETA
Posted by a reviewer on Amazon
I ordered the glacier pump and the first unit that arrived from amazon suffered from a manufacturers defect that left a tear cut into the hose so the unit didnt work because it was trying to suck up air
Posted by a reviewer on Amazon
I tried to work with petlibros customer service but they wanted me to make videos of disassembly and assembly and doing a software reset all when i knew what the issue was and i asked for a new hose piece
Posted by a reviewer on Amazon
Eventually i got tired of them and went direct to amazon who immediately issued a replacement a brand new pump that didnt have the defect and works as it should
Posted by a reviewer on Amazon
The water tank and bowl is made of stainless steel so it wont irritate my cats mouth area
Posted by a reviewer on Amazon
The pump turns on when it senses something nearin front of it so its not using as much electricity all the time
Posted by a reviewer on Amazon
You do hear the water flowing which is a feature that attracts my cat so hes drinking more
Posted by a reviewer on Amazon
I had another older petlibro water fountain and after a while i could see leftover saliva scum floating around in the water
Review Count History
Price History
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