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Pros & Cons
pros
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pros
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Easy Installation
Customers have had an overwhelmingly positive experience with the easy installation of this smart lock, praising clear instructions and quick setup within a short time frame. Some users did mention inconsistencies between the instruction manual and video, but overall found the process hassle-free.
Smart Lock Mechanism
Customers are generally positive about the smart lock mechanism of the Philips 3000 Series WiFi Retrofit Lock, praising its responsiveness, ease of use, and convenience through features like keyless entry via Smart Keypad or app control, auto-lock, and easy installation. However, some customers have encountered challenges with the installation process.
Keypad Functionality
Customers generally have positive feedback regarding the keypad functionality of the Philips 3000 Series WiFi Retrofit Lock, with many praising its ease of use and installation, as well as the convenience of setting temporary codes for guests or remote access via the app. However, a small group of customers have expressed concerns about the outdated user interface and functionality issues.
neutral
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neutral
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App Compatibility
Customers have mixed feelings about the app compatibility of the Philips 3000 Series WiFi Retrofit Lock. While some report the app functions well and is easy to navigate, others express frustration with issues such as network connection, notifications, and pairing with their phones. Some customers hope for future software updates to address these concerns.
Highlights
Quality
It combines ease of use, modern design, and robust functionality into one impressive device.
This is the best constructed lock that i have tested.
Once i was able to turn the key to lock and unlock positions, i retracted the bolt and continued with the installation steps.
My biggest gripe with the august lock was the fact that it was not reliable both from a network standpoint and a continual lack... Read More
Price
Got it on a prime day deal, but would have paid full price.
Shipping
Philips' customer service has been very responsive and helpful, addressing my initial setup queries promptly.
It is so fast to open and close the door it's unbelievable.
If you arrive at the door within that time, you have 3 minutes to knock on the door, at which point it will auto unlock for you.
Packaging/appearance
Lock came well packaged, very high end packaging as you might expect with high quality items.
However, i am putting it all back in the box and will put it in the pile for the new house which will have a steel door instead of wood.
Competitiveness
If you want to use alexa then you need to connect to it from the philips app not from the alexa skills store.
This is in comparison to other locks i have installed.
It looks like some sort of start up company instead of a reputable brand.
Overview
- How are reviewers describing this item?
easy, open and set. - Our engine has profiled the reviewer patterns and has determined that there is high deception involved.
- Our engine has analyzed and discovered that 36.6% of the reviews are reliable.
- This product had a total of 68 reviews as of our last analysis date on Sep 21 2024.
Helpful InsightsBETA
Posted by a reviewer on Amazon
Unfortunately our front door doesn’t line up exactly right unless you’re leaning on it so it isn’t able to do its thing the way it should be
Posted by a reviewer on Amazon
I hadn’t even considered that could be an issue so thought it was worth mentioning
Posted by a reviewer on Amazon
I am impressed it connects to an app but the app definitely isn’t anything special
Posted by a reviewer on Amazon
A good lock for our inside no fuss garage door but not for our bear proof more finicky outer door
Posted by a reviewer on Amazon
I have been looking at smart locks for a while but most require you to use the keying system contained in the product which is a problem if you live in an apartment complex that either doesnt allow you to change the locks or need approvals and to give them manager a key
Posted by a reviewer on Amazon
It installed in less than 10 minutes including connecting to the app
Posted by a reviewer on Amazon
I needed to adjust the plate on the door so it would lock and unlock smoothly but this is a function of my door and not of this product
Posted by a reviewer on Amazon
Plus the lock is from a trusted name brand phillips
Review Count History
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