4.450492Fakespot Adjusted Rating

Pros & Cons

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pros

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pros

Features with many positive mentions

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Travel Case

Customers are highly satisfied with the travel case of the electric toothbrush. They appreciate its convenience for charging on the go and while traveling, as well as the inclusion of a built-in USB charging cord.

neutral

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neutral

Frequently mentioned features with split sentiment

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Brushing Performance

Customers have positive opinions about the brushing performance of the Philips Sonicare DiamondClean Smart 9350 Rechargeable Electric Toothbrush, with some mentioning its exceptional cleaning abilities and timed intervals for specific brushing goals. However, a few customers noted that the toothbrush is pricey but worth the investment for improved oral health.

App Functionality

Customers have mixed feelings about the app functionality of the electric toothbrush. While some appreciate the visual support and features like pressure sensitivity, others have experienced connectivity issues and disappointment with the lack of information on replacement after a short warranty period.

Build Quality

Customers have mixed opinions regarding the build quality of the Philips Sonicare DiamondClean Smart toothbrush. While some are pleased with its high-quality construction and durability, others have experienced issues with defects and malfunctions within a few months of use.

Charging Station

Some customers are pleased with the new charging solutions, including the glass cup charger and integrated USB travel case. However, others have experienced issues with their toothbrushes not charging properly or the power button failing shortly after purchase.

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Highlights

The AI used to provide these results are constantly improving. These results might change.

Quality


Using it with the app is a good indicator for when you're brushing, and just by trying to keep the flow going i already see gre...  Read More


This is the best electric tooth brush you will ever buy.


Products is 1 year 2 weeks old and broken.


My first philips sonicare lasted about four years before it stopped working.

Price


100% satisfied customer for my part; it is not a cheap toothbrush, but definitely is worth the price!


Pay the extra buck and have your dentist smile at you instead of being mad at you!


I’m not entirely convinced that this is worth paying full price.


It's pricey, but then again you can't put a price on maintaining your body.

Shipping


I contacted phillips and they sent me a free replacement in the mail.

Packaging/appearance


It isn't cheap, but it is a great product, the packaging is great for travel and when it failed, they supported it with ease.


Box received in bad shape, a little consideration would be appreciated.

Competitiveness


The diamond model is similar to an autopilot car.

Overview

  • How are reviewers describing this item?
    great, clean, good and best.
  • Our engine has profiled the reviewer patterns and has determined that there is minimal deception involved.
  • Our engine has detected that Amazon has altered, modified or removed reviews from this listing. We approximate total reviews altered up to 1188.
  • Our engine has discovered that over 90% high quality reviews are present.
  • This product had a total of 492 reviews as of our last analysis date on Nov 24 2024.

Helpful InsightsBETA

The AI used to provide these results are constantly improving. These results might change.

    Posted by a reviewer on Amazon

    Although it works i honestly dont think it cleans as well as my old oral b i have


    Posted by a reviewer on Amazon

    Its more then likely personal


    Posted by a reviewer on Amazon

    I’m not entirely convinced that this is worth paying full price


    Posted by a reviewer on Amazon

    Generally it’s a really expensive tool for a toothbrush


    Posted by a reviewer on Amazon

    I did not like all the required fields for registration of app


    Posted by a reviewer on Amazon

    But the toothbrush itself functions just fine without app


    Posted by a reviewer on Amazon

    My first philips sonicare lasted about four years before it stopped working


    Posted by a reviewer on Amazon

    I could have replaced the battery but instead opted for a new model

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