Philips Sonicare DiamondClean Smart 9700 Electric Toothbrush, Sonic Toothbrush with App, Pressure Sensor, Brush Head Detection, 5 Brushing Modes and 3 Intensity Levels, Lunar Blue, Model HX9957/71

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Philips Sonicare DiamondClean Smart 9700 Electric Toothbrush, Sonic Toothbrush with App, Pressure...

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Pros & Cons

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cons

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cons

Features with many negative mentions

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Durability

Despite some customers expressing satisfaction with their Philips Sonicare DiamondClean Smart 9700 Electric Toothbrush's durability, a significant number have reported issues with the toothbrush breaking down within a year or less after purchase. Some customers noted that they had to replace multiple units due to failure, while others mentioned specific parts like the on/off button falling off. Overall, the sentiment towards the product's durability is negative.

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neutral

Frequently mentioned features with split sentiment

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Battery Life

Customers have mixed opinions regarding the battery life of the Philips Sonicare DiamondClean Smart 9700 Electric Toothbrush, with some reporting long battery life lasting weeks while others experienced frequent battery failures within a few days or months after purchase.

Brush Head Quality

Some customers rave about the toothbrush's ability to improve their oral hygiene and the convenience of its features such as travel case and USB charging. However, others express disappointment with the high cost and short lifespan of the brush heads.

Price

Customers have mixed opinions on the price of this electric toothbrush, with some considering it a worthy investment due to its features and design, while others find it overpriced and unreliable. Some customers have reported issues with the product lasting only a few years, leading to dissatisfaction with their purchase.

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Highlights

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Quality

It does an amazing job cleaning plaque, tartar and all of the rest of the nasty stuff that builds up on teeth.

Unquestionably the best sonic-type toothbrush i’ve ever used.

After five months of regular use, the toothbrush shaft that holds the brush head is loose and doesn't hold the brush head firm.

I had the last version of this brush for over 12 years and the handle finally died.

Price

Best money i've spent in a while!

These replacement heads are a bit more expensive, but after paying so much for my implants, i find this to be well worth it.

Very disappointing especially for a toothbrush that retails for over $300.

This is the first i have spent over $300 on.

Shipping

Surprise--it was still under warranty and they are sending a new unit that i should receive in 3 to 5 business days.

Competitiveness

I have an earlier philips sonicare toothbrush that also works well.

I've tried less expensive sonic toothbrushes and keep coming back to the diamond clean versions.

Seems like overkill and maybe just another way to make money, similar to 5-bladed razors.

I went with philips instead of the oral-b because of the different shaped heads.

Overview

How are reviewers describing this item?
expensive, last, clean, better and great.

Our engine has profiled the reviewer patterns and has determined that there is minimal deception involved.

Our engine has discovered that over 90% high quality reviews are present.

This product had a total of 2,093 reviews as of our last analysis date on Nov 2 2024.