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Pros & Cons
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Brush Technique Coaching
Some customers are pleased with the Philips Sonicare DiamondClean Smart 9700 Electric Toothbrush's brushing technique coaching feature, which helps them improve their brushing habits and technique. However, others have had issues with the brush breaking down quickly and connectivity problems with the app, leading to frustration and disappointment.
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Long Battery Life
Customers have mixed opinions regarding the long battery life of the Philips Sonicare DiamondClean Smart 9700 Electric Toothbrush. While some report that it lasts for weeks and is convenient for travel, others have experienced frequent battery issues and short lifespan.
Effective Plaque Removal
Customers have overwhelmingly positive experiences with the Philips Sonicare DiamondClean Smart 9700 Electric Toothbrush's ability to effectively remove plaque and improve oral health, with many reporting noticeable improvements in their teeth and gums. However, a small number of customers have reported issues with the toothbrush malfunctioning or breaking within a year of purchase.
Smart Head Selection
Customers have mixed opinions regarding the smart head selection feature of the Philips Sonicare DiamondClean Smart 9700 Electric Toothbrush. While some appreciate the recognition and customization it offers, others find it to be an unnecessary addition and overpriced, with several reporting issues with the brush heads breaking or malfunctioning after a short period of use.
Highlights
Quality
It does an amazing job cleaning plaque, tartar and all of the rest of the nasty stuff that builds up on teeth.
Unquestionably the best sonic-type toothbrush i’ve ever used.
After five months of regular use, the toothbrush shaft that holds the brush head is loose and doesn't hold the brush head firm.
I had the last version of this brush for over 12 years and the handle finally died.
Price
Best money i've spent in a while!
Very disappointing especially for a toothbrush that retails for over $300.
This is the first i have spent over $300 on.
It's expensive, but cheaper than the lifelong expenses of cavities and gum disease treatment.
Shipping
Surprise--it was still under warranty and they are sending a new unit that i should receive in 3 to 5 business days.
Competitiveness
I have an earlier philips sonicare toothbrush that also works well.
I've tried less expensive sonic toothbrushes and keep coming back to the diamond clean versions.
Seems like overkill and maybe just another way to make money, similar to 5-bladed razors.
I went with philips instead of the oral-b because of the different shaped heads.
Overview
- How are reviewers describing this item?
last, expensive, great, new and clean. - Our engine has profiled the reviewer patterns and has determined that there is minimal deception involved.
- Our engine has detected that Amazon has altered, modified or removed reviews from this listing. We approximate total reviews altered up to 1.
- Our engine has discovered that over 90% high quality reviews are present.
- This product had a total of 2,097 reviews as of our last analysis date on Dec 24 2024.
Helpful InsightsBETA
Posted by a reviewer on Amazon
I liked my older one but i thought maybe a new one would be even better
Posted by a reviewer on Amazon
This one made the old one seem like a basic toothbrush
Posted by a reviewer on Amazon
I recall that with my first sonicare brush there was a period of adjustment while i felt the brush gave me a strange sensation
Posted by a reviewer on Amazon
With my second it was not significantly stronger so i did not notice a period of adjustment
Posted by a reviewer on Amazon
Even though i was used to a sonicare brush there was a significant period of adjustment
Posted by a reviewer on Amazon
It took almost 2 weeks to get used to it
Posted by a reviewer on Amazon
While this brush has a tongue cleaning setting i did not feel that the features of this brush were truly necessary for this purpose
Posted by a reviewer on Amazon
Also i did not feel like swapping brush heads each time i brushed just to clean my tongue
Review Count History
Price History
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