C

Company Review Grade:

Polar Products

429 Total Products

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Polar Active Ice 3.0 Cold Therapy Ice Machine System with Programmable Timer, Foot Therapy...

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Sold by Polar Products

A

Fakespot review grade

A

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Pros & Cons

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pros

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pros

Features with many positive mentions

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Easy Portability

Customers are highly satisfied with the portability of the Polar Active Ice 3.0 Cold Therapy Ice Machine System, praising its ease of use, transportability, and convenience. They appreciate the ability to move it from room to room as needed and find it simple to operate, making recovery from various surgeries more manageable.

Effectiveness

Customers have reported that the Polar Active Ice 3.0 Cold Therapy Ice Machine System provides effective pain relief for various injuries and surgeries, with many praising its quick results and ease of use. Some users have suggested being creative with household items to enhance its effectiveness, while a few noted minor issues with the Velcro attachment. Overall, customers are highly satisfied with the product's ability to alleviate pain and aid in recovery.

Cold Temperature Control

Customers are generally positive about the cold temperature control feature of the Polar Active Ice 3.0 Cold Therapy Ice Machine System, praising its ease of use, long-lasting cold temperature, and programmable timer. Some customers suggest using frozen water bottles instead of ice for extended usage.

Comfortable Pad Size

Customers are generally positive about the comfortable size of the pads, with many praising the full coverage and ease of use for various body parts including knee, foot, shoulder, and hip. Some customers have mentioned that they received the wrong pad size initially but were able to resolve the issue by contacting customer service.

Durability

Customers have generally positive opinions about the durability of this cold therapy ice machine system. Many have reported using it multiple times without any issues, praising its strong Velcro straps and long-lasting performance. However, a few customers have experienced issues with leaking or damaged parts upon first use.

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Highlights

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Quality

The product itself is easy to use and the frozen water bottles keep the circulating water in the pad very cold for at least 12 hours.

A very well made and effective product.

Tried other one 1st & it immediately broke.

Mist of these machines leak and don’t have the on off switch-this one does.

Price

This product was worth every cent and i highly recommend it.

My husband had shoulder replacement and needed an ice machine after surgery so we bought this instead of renting one,it cuts on... Read More

My mistake cost me an extra $50 because i ordered the universal pad that does not wrap around the entire leg.

I was about to buy a similar unit from a rep at the hospital for $299 with a 30 day warranty.

Shipping

A real human answered & a replacement was sent overnight.

Shipping through fed-ex never gets to the correct address for me.

We contacted customer service and they immediately sent out a new machine over night.

Polar products don’t mess around getting things shipped, received next day.

Packaging/appearance

I sent them a picture and they showed me that it was indeed a knee pad, a full circumference knee therapy pad.

For my purchase it appeared we did not receive the correct pad (knee pad).

Competitiveness

Polar was so much easier to load bottles of ice in it and remote was so nice compared to hospitals machine.

This one is way colder than the other brand i bought.

Overview

How are reviewers describing this item?
easy, cold, great, frozen and made.

Our engine has profiled the reviewer patterns and has determined that there is minimal deception involved.

Our engine has discovered that over 90% high quality reviews are present.

This product had a total of 7,969 reviews as of our last analysis date on Oct 27 2024.