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Pros & Cons
pros
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pros
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Easy Setup
Customers have praised the product for its easy setup and use, with several noting the convenience of the programmable timer feature.
Comfortable Attachment
Customers are highly satisfied with the comfortable attachment of the Polar Active Ice 3.0 Cold Therapy Ice Machine System for various body parts recovery from surgeries or injuries. The attachment is adjustable, easy to use, and provides significant pain and swelling relief. Some customers have added additional attachments for other body parts.
Ice Retention
Customers are overwhelmingly positive about the ice retention of Polar Active Ice 3.0 Cold Therapy Ice Machine System, with many praising its ability to keep the water consistently cold for extended periods using either ice or frozen water bottles. Some customers have used it for various injuries and surgeries, and appreciate the programmable timer feature that allows them to easily adjust on and off times for optimal treatment.
Highlights
Quality
Product seems well made and simple to use.
Great support and cant thank them enough for the fast action.
This machine has lasted for more than 2 years before the motor finally stopped working.
It is so light, it didn't put any stress or weight on my stitches -- i felt nothing but the cooling of the pad, which was great.
Price
I don't know we're i would be without this little machine it was definitely worth the the price and i own it.
For the extra $30, well worth it.
Wish we could have gotten on sale or maybe lightning deal but need over cost.
Shipping
Customer service gave a rapid response, and polar is sending the other pad free—excellent service.
My unit arrived in 2 days (which is extremely rare in my rural area), was easy to set up (using my one good arm) and is quiet a... Read More
I emailed polar ice and received a reply from bill in less than 30 mins on a sunday!
Called polar folks, within a day or so i received a new unit fedex to my home, and a prepaid fedex label to send back the damaged machine.
Competitiveness
I have been sleeping on an ice pad under my lumbar back for many years and have similar machines from other brands would usuall... Read More
This brand was a little more expensive than the first one, but a way better design.
I first purchased *another brand* for icing after my husband's total knee replacement.
Overview
- How are reviewers describing this item?
cold, easy, great, frozen and set. - Our engine has profiled the reviewer patterns and has determined that there is minimal deception involved.
- Our engine has discovered that over 90% high quality reviews are present.
- This product had a total of 7,744 reviews as of our last analysis date on Aug 25 2024.
Helpful InsightsBETA
Posted by a reviewer on Amazon
Received product faster than anticipated
Posted by a reviewer on Amazon
This machine has lasted for more than 2 years before the motor finally stopped working
Posted by a reviewer on Amazon
Its just a small cooler with a holes that attaches to the knee pad attachment
Posted by a reviewer on Amazon
Only issue i have is having to drag the holes along with the little cooler when its time to dump and refill the cooler
Posted by a reviewer on Amazon
I wish there was a way to detach the holes from the coolers end so that when i need to refill i only have to detach the holes and only take the cooler with me
Posted by a reviewer on Amazon
Polar family customer service was called when i discovered a minor leak at the connection point to the shoulder area
Posted by a reviewer on Amazon
Called polar folks within a day or so i received a new unit fedex to my home and a prepaid fedex label to send back the damaged machine
Posted by a reviewer on Amazon
In addition i made a mistake in purchasing what i thought was the shoulder cold therapy pad i selected the wrong one and the polar staff sent me the correct one
Review Count History
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