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Posted by a reviewer on Amazon
They immediately offered either to refund my money or else send a replacement
Posted by a reviewer on Amazon
And to their credit dmoose asked if i could send pics of the tear so they could examine it and see if there was something they needed to look into overall for the product design
Posted by a reviewer on Amazon
From the reviews that i read one of the critical comments mentioned something about the clips being sharp
Posted by a reviewer on Amazon
However the metal clips are very brittle
Posted by a reviewer on Amazon
The only problem is that if you look at the pictures the clip is rusted through
Posted by a reviewer on Amazon
The note enclosed inside of my package stated that if i had any issues to contact the company and they would fix the issue to my full satisfaction
Posted by a reviewer on Amazon
I have emailed the company and no response or attempt to rectify the situation as of yet
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