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Pros & Cons
Pros
The unit is very sturdy and well built. Looks great and warms up the room nicely. Gives off super cozy vibes.
This fireplace has a really nice looking flame and the crystal/log bed looks really good. The hand-painted wood pieces are great and give a nice look to the fireplace, specially when combined with the little crystal looking things you can add. This fi... Read More
The heater is nice, and it does warm the room up. I notice when i go in the bedroom after it's been on for a bit and the hallway feels colder. But entering the bedroom (which is quite large) is noticeably warmer.
Easy peasy lemon squeezie. Less mess, no fumes and easy to install. That's what sold me on it, specially since it cost less than others.
It's finicky, but it eventually works. The timer seems a little wonky to me. The heat works even if i have to hit the * a few times and the timer works if i remember to leave the remote on the dresser and not by my bed.
Cons
We are forced to keep it unplugged. Probably need to use a better shipper. Wish i could talk to someone from pura flame to see what the problem is with the fireplaces.
Highlights
Quality
This fireplace insert is easy to install, heats quickly and is easy to operate!
The thermostat setting, flame settings, and colors are perfect.
After a month of use in the winter the heating mechanism started making a rattling noise.
5 amps, which means this fireplace needs to be plugged into a 20-amp circuit or at a minimum be on its own dedicated 15-amp cir... Read More
Price
Would definitely recommend, especially for the price!
This unit is excellent for the price.
Fireplace sound would be an added plus but simply got a fireplace sound machine for $20.
Shipping
Great delivery time, easy install and customer service is great.
First, i ordered the wrong size and thanks to amazon making returns easy, i simply returned it and ordered the larger size.
I emailed puraflame, and they responded that day.
The seller was amazing and after the troubleshooting didnt work they sent me another one very quickly!
Packaging/appearance
Comes in a nicely packed very heavy box.
It also comes very nicely packed and arrived in perfect condition.
However it arrived super well packed and looked fantastic.
I like the look even when it's not turned on.
Competitiveness
I looked at other brands to replace my fireplace, but their dimensions are different than puraflame.
This product looks great, logs are small so the look more realistic than some other brands.
The flame quality is better than i have seen on some of the other electric fireplaces we have had in the past and for the cost-... Read More
Overview
- How are reviewers describing this item?
great, easy, loaded, nice and color. - Our engine has detected that the listing/variation has anomalous review count history. Please review the historical review count graph.
- Our engine has profiled the reviewer patterns and has determined that there is high deception involved.
- Our engine has analyzed and discovered that 33.4% of the reviews are reliable.
- This product had a total of 1,893 reviews as of our last analysis date on May 17 2024.
Helpful InsightsBETA
Posted by a reviewer on Amazon
All 3 we installed were in new construction so we planned ahead and put in a dedicated electric line just to be sure all would work well
Posted by a reviewer on Amazon
We did have a problem for a bit with the smaller one in the basement bedroom because the thermostat wasn’t working and it kept shutting off
Posted by a reviewer on Amazon
With the tv on you can’t even tell the blower is on
Posted by a reviewer on Amazon
You get logs and different size and color crystals
Posted by a reviewer on Amazon
I thought there would be more heat output but that won’t be used as much
Posted by a reviewer on Amazon
I did some builtins around it
Posted by a reviewer on Amazon
As a reference the width of the fireplace is 72” and the height is 50”
Posted by a reviewer on Amazon
Received the product and the right side isn’t working and the flames are not moving
Review Count History
Price History
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