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Pros & Cons
pros
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pros
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Solar Panel Functionality
Customers are generally positive about the solar panel functionality of the REOLINK 4G LTE Cellular Security Camera, praising it for ensuring continuous power and reliability, easy installation, and the freedom to install in areas without immediate access to a power source or WiFi. Some customers also mentioned that it functions well as long as it is installed in direct sunlight.
Motion Detection
Customers are generally positive about the motion detection feature of the Reolink security camera. They find it accurate, efficient, and customizable, allowing them to monitor their properties effectively. Some have noted that the pet detection feature is also working well for them. The camera's ability to pan and tilt adds more coverage and flexibility. Overall, customers are pleased with the motion detection functionality and its contribution to the overall security solution provided by the Reolink cellular security camera.
neutral
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neutral
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Sim Card Requirement
Customers have mixed opinions regarding the requirement of a sim card for the REOLINK 4G LTE Cellular Security Camera. While some are pleased with their experience using it, others find the need to pay for a data plan and initialize the SIM card on a separate device as an inconvenience. However, those who have successfully set up the camera appreciate its ability to provide quality security coverage in remote areas or where WiFi is not available.
Customer Service
Customers have had mixed experiences with the customer service provided by REOLINK for their security cameras. While some reported positive interactions and helpful assistance, others encountered long wait times, unresolved issues, and difficulty in getting replacements or refunds.
Quality Control Issues
Some customers have experienced quality control issues with the REOLINK security cameras, including connectivity problems and broken components. Despite these challenges, a few customers have had positive experiences and were able to resolve their issues with Reolink's support.
Highlights
Quality
The device itself feels very well made and doesn't feel or look cheap.
Easy to install, simple solar charging, good motion detection and picture quality
The color vision and clarity are uncompromised even in low-light conditions, which is a huge plus.
Poor quality and even worse customer service.
Price
I love the fact that i do not have to pay for a subscription for all of the features.
Best of all, the cost for a data plan with t-mobile was much more affordable than you would assume.
I got the $10/month 30 gb plan from t-mobile - highly recommend that (you have to ask for this plan).
Purchase the at&t sim card for $22 a month and this photo is from 250 miles away.
Shipping
I contacted customer service listed on box and they sent me out a new unit within a couple of days.
Packaging/appearance
Packaging: the packaging was secure and all components were packed with care and secured safely with no damage or missing components.
Packed with loads of features that will make you smile!
There is a bracket (blue film) in the package cubby where the panel packaged.
I love being able to see the "full picture".
Competitiveness
In fact, i really like their app compared to other security camera companies.
I have 3 solar and the hard wire system, just received the newest one today, the set up i like better than the old system and n... Read More
Verizon sales rep as well as the person on the phone from verizon, confirmed that this camera is not compatible with verizon, a... Read More
So far so good probably better than others works pretty good in the area i'm using it northern minnesoata.
Overview
- How are reviewers describing this item?
great, quality, easy, good and solar. - Our engine has profiled the reviewer patterns and has determined that there is minimal deception involved.
- Our engine has analyzed and discovered that 76.0% of the reviews are reliable.
- This product had a total of 215 reviews as of our last analysis date on Aug 13 2024.
Helpful InsightsBETA
Posted by a reviewer on Amazon
It comes with a solar panel to keep it charged
Posted by a reviewer on Amazon
Dont purchase unless you have an extra sim card
Posted by a reviewer on Amazon
It seems like it would come with one because it already comes with a microchip but i guess not
Posted by a reviewer on Amazon
Nice camera customer service on reolink pretty much not helpful once the camera is installed
Posted by a reviewer on Amazon
I did have to sent this camera back as we only had 1
Posted by a reviewer on Amazon
Id buy it again if i had a need with better service
Posted by a reviewer on Amazon
We did punches the eoit 24gb card as well
Review Count History
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