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Pros & Cons
pros
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pros
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Ease Of Use
Customers are extremely satisfied and impressed with the ease of use of the Reolink Home Security Camera System. They praise the user interface, setup process, and functionality of both the app and desktop live-view. The affordability and value for money are also highlighted in numerous reviews.
cons
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cons
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Customer Service
Customers have reported various issues with the product, leading some to seek assistance from customer service. However, their experiences have been met with frustration and a lack of resolution. Some customers have expressed dissatisfaction with the lengthy process and inability to speak with a knowledgeable representative. Others have felt that the company prioritizes new customers over repeat ones and that the support department is unresponsive or unhelpful.
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Image Quality
Customers generally praise the high image and audio quality of the Reolink PoE Home Security Camera System. However, some users have reported issues with grainy or poor picture quality and difficulties in remote access.
Motion Detection
Customers have mixed opinions regarding the motion detection feature of this home security system. While some are satisfied with its ability to trigger alerts and monitor their property, others find it unreliable and prone to false alarms due to environmental factors such as leaves or clouds. Some users have reported difficulty in making out license plates or identifying objects clearly during motion events. Additionally, the cameras can only stream to one device at a time, which may be inconvenient for some users.
Durability Of Nvr
Some customers have reported issues with the durability and reliability of the NVR component of the Reolink PoE Home Security Camera System, while others have had positive experiences. Customers mentioned that they experienced technical difficulties, crashes, and replacement requests due to power or recording issues. However, some customers were pleased with the ease of setup and overall performance of the system.
Highlights
Quality
Good system, nice and solid, great image and has almost no lag
It’s quality pic and the voice feature is amazing!
It’s been 6 months since install and unfortunately one camera went bed.
I have owed 3 systems now in the past and the app has always been terrible and this is one area that reolink excels in.
Price
Look for discounts because this system consistently goes on sale!
I would highly recommend these reolink security cameras to anyone looking for a quality security system at a really good price !
Seriously, for the cost of the nvr that customers are paying for, you could at least use a fan that costs a few bucks more that... Read More
The price was also reasonable and the installation as well.
Shipping
After contacting customer support, they shipped out a replacement camera hassle free.
The customer service was exceptional and had a replacement within 10 days of submitting a claim.
Packaging/appearance
The set up is easy and product was packaged well.
I received my cameras with dvr in great condition.
Competitiveness
For the price and the quality of this system you won't find a better system at this price point.
Overview
- How are reviewers describing this item?
good, quality, easy, great and better. - Our engine has profiled the reviewer patterns and has determined that there is minimal deception involved.
- Our engine has detected that Amazon has altered, modified or removed reviews from this listing. We approximate total reviews altered up to 30.
- Our engine has discovered that over 80% high quality reviews are present.
- This product had a total of 1,183 reviews as of our last analysis date on Oct 21 2024.
Helpful InsightsBETA
Posted by a reviewer on Amazon
Have caught many highway accidents on camera
Posted by a reviewer on Amazon
Hard wire system is more labor to install but much less labor to keep up with
Posted by a reviewer on Amazon
I could talk all day about this system
Posted by a reviewer on Amazon
I have a couple of pet peeves
Posted by a reviewer on Amazon
First you can’t view your cameras over the internet remotely even though there is a requirement to have an internet connection
Posted by a reviewer on Amazon
If you disable that internet connection the cameras will cease operating within a couple of days
Posted by a reviewer on Amazon
I don’t think i would ever recommend this surveillance system
Posted by a reviewer on Amazon
By default it will record when motion is detected
Review Count History
Price History
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