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Please note: The content is generated by an AI language model based on reviews. We are constantly improving the accuracy, however, its outputs may contain errors or offensive content from certain reviews. Please report any errors or offensive content to us. Also, please note that we will not collect your questions unless you click the thumbs up/down button to provide feedback. The answers displayed will be stored by us so if another Fakespotter asks a similar question we can provide them an answer faster. Your feedback will only help us make Fakespot Chat better! By using Fakespot Chat, you agree to Fakespot's terms of use and privacy notice.

Pros & Cons

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pros

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pros

Features with many positive mentions

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Ease Of Use

Customers are extremely satisfied and impressed with the ease of use of the Reolink Home Security Camera System. They praise the user interface, setup process, and functionality of both the app and desktop live-view. The affordability and value for money are also highlighted in numerous reviews.

cons

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cons

Features with many negative mentions

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Customer Service

Customers have reported various issues with the product, leading some to seek assistance from customer service. However, their experiences have been met with frustration and a lack of resolution. Some customers have expressed dissatisfaction with the lengthy process and inability to speak with a knowledgeable representative. Others have felt that the company prioritizes new customers over repeat ones and that the support department is unresponsive or unhelpful.

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neutral

Frequently mentioned features with split sentiment

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Image Quality

Customers generally praise the high image and audio quality of the Reolink PoE Home Security Camera System. However, some users have reported issues with grainy or poor picture quality and difficulties in remote access.

Motion Detection

Customers have mixed opinions regarding the motion detection feature of this home security system. While some are satisfied with its ability to trigger alerts and monitor their property, others find it unreliable and prone to false alarms due to environmental factors such as leaves or clouds. Some users have reported difficulty in making out license plates or identifying objects clearly during motion events. Additionally, the cameras can only stream to one device at a time, which may be inconvenient for some users.

Durability Of Nvr

Some customers have reported issues with the durability and reliability of the NVR component of the Reolink PoE Home Security Camera System, while others have had positive experiences. Customers mentioned that they experienced technical difficulties, crashes, and replacement requests due to power or recording issues. However, some customers were pleased with the ease of setup and overall performance of the system.

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Highlights

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Quality


Good system, nice and solid, great image and has almost no lag


It’s quality pic and the voice feature is amazing!


It’s been 6 months since install and unfortunately one camera went bed.


I have owed 3 systems now in the past and the app has always been terrible and this is one area that reolink excels in.

Price


Look for discounts because this system consistently goes on sale!


I would highly recommend these reolink security cameras to anyone looking for a quality security system at a really good price !


Seriously, for the cost of the nvr that customers are paying for, you could at least use a fan that costs a few bucks more that...  Read More


The price was also reasonable and the installation as well.

Shipping


After contacting customer support, they shipped out a replacement camera hassle free.


The customer service was exceptional and had a replacement within 10 days of submitting a claim.

Packaging/appearance


The set up is easy and product was packaged well.


I received my cameras with dvr in great condition.

Competitiveness


For the price and the quality of this system you won't find a better system at this price point.

Helpful InsightsBETA

The AI used to provide these results are constantly improving. These results might change.

    Posted by a reviewer on Amazon

    Have caught many highway accidents on camera


    Posted by a reviewer on Amazon

    Hard wire system is more labor to install but much less labor to keep up with


    Posted by a reviewer on Amazon

    I could talk all day about this system


    Posted by a reviewer on Amazon

    I have a couple of pet peeves


    Posted by a reviewer on Amazon

    First you can’t view your cameras over the internet remotely even though there is a requirement to have an internet connection


    Posted by a reviewer on Amazon

    If you disable that internet connection the cameras will cease operating within a couple of days


    Posted by a reviewer on Amazon

    I don’t think i would ever recommend this surveillance system


    Posted by a reviewer on Amazon

    By default it will record when motion is detected

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Please note: The content is generated by an AI language model based on reviews. We are constantly improving the accuracy, however, its outputs may contain errors or offensive content from certain reviews. Please report any errors or offensive content to us. Also, please note that we will not collect your questions unless you click the thumbs up/down button to provide feedback. The answers displayed will be stored by us so if another Fakespotter asks a similar question we can provide them an answer faster. Your feedback will only help us make Fakespot Chat better! By using Fakespot Chat, you agree to Fakespot's terms of use and privacy notice.

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