Pros & Cons
Pros
The app is very user friendly and allows for 24/7 monitoring. The video is crystal clear 5mp and full hd colour during daylight hours. At night, the video is black and white but the led ring in each camera allow for excellent video clarity in pitch bl... Read More
Unbeatable product for the price. Reolink also has an extremely knowledgeable and courteous customer service group.
Cons
Is not waterproof and is not cat 5. The ethernet cable is not exactly as on the add, it’s not waterproof.
Highlights
Quality
The quality and ease of use are great features of this camera system
The picture quality is amazing and unlike my lorex product, the software actually works!
The build quality is respected, the shell is a plastic based alloy and the aiming adjustment knuckle cab break very easily if i... Read More
After many many talks with the company, i was ready to send it back.
Price
Excellent product for price, baught this camera system to replace night owl that i only used for a month (garbage) rioteck came... Read More
80update1: reolink has agreed to refund 20% purchase price due to defective camera.
I contacted reolink, and they adjust the price for me!
The cameras are relatively okay, given their price.
Shipping
Was upgrading my old lorex to a new one, but they had shipping delays so i cancelled it.
Competitiveness
Note: lorex advertises 4k on a ton of systems but only their high end systems will record at a high frame rate (fps)(very deceptive!
I have some reolink wifi cameras that can connect to th nvr also.
Overview
- How are reviewers describing this item?
great, quality, easy, good and set. - Our engine has profiled the reviewer patterns and has determined that there is minimal deception involved.
- Our engine has detected that Amazon has altered, modified or removed reviews from this listing. We approximate total reviews altered up to 10.
- Our engine has discovered that over 80% high quality reviews are present.
- This product had a total of 163 reviews as of our last analysis date on Mar 6 2023.
Helpful InsightsBETA
Posted by a reviewer on Amazon
Product did not function out of the box
Posted by a reviewer on Amazon
Customer service makes a good effort to assist with issues however customer support may not coincide with your time zone
Posted by a reviewer on Amazon
We purchased our system abit over a year ago and they inquired what was going on and they warranty our unit as the hard drive didnt work and the display didnt turn on
Posted by a reviewer on Amazon
The build quality is respected the shell is a plastic based alloy and the aiming adjustment knuckle cab break very easily if installed in 25c weather if not handled very very cautiously as i did but still broke 14 camera knuckles
Posted by a reviewer on Amazon
Computer software set up difficult
Posted by a reviewer on Amazon
Update3 they agreed to replace the camera after i sent the defective unit back
Posted by a reviewer on Amazon
Update2 they tried to only refund 20 purchase price of one camera on their own website which worked out to 10
Posted by a reviewer on Amazon
Review has been returned to 2 stars until they refund 20 of the cost of the entire system 109