What does this mean?Highlights
Quality
Very happy with the updates the company sends out to the machine and to the app…and how easy it is to use!
Build quality and cleaning/maintenance on this unit is super easy and convenient.
It was the best investment simply because i stopped having to manually sweep and vacuum every day to keep up with the dog hair.
I had a problem with the tank wasn’t mopping anymore i contacted the customer service after 3 months of my warranty was expired... Read More
Price
I hope they bring down the price.
The only down side is the price of replacement parts.
Shipping
Update 7/3/2021company reached out after the initial 2 star review and decided to wave the shipping fee.
Roborocks solution was to send for repair, cover the shipping both ways and pay $120 estimate for repair.
Ultimately, the repair cost ended up being close to $130, which would have been $160 hadn't they waved the shipping fees.
Packaging/appearance
It is a night and day difference from the eufy!
Easy to use right out of the box.
Poopocalypse part 2: yes the second time it happened, it ran for so long that it errored itself off track because it got stuck ... Read More
Competitiveness
I'm in love with my s6 roborock vaccum and mop robot.
I would not recommend and not buy another roborock vac.
I ordered a eufy and was pretty disappointed as it did not learn a map of my house and the cleaning pattern was weird.
I went ahead and ordered the roborock based on the reviews.
Overview
- How are reviewers describing this item?
clean, great, good, every and easy. - Our engine has profiled the reviewer patterns and has determined that there is minimal deception involved.
- Our engine has discovered that over 90% high quality reviews are present.
- This product had a total of 3,652 reviews as of our last analysis date on Feb 2 2022.
Helpful InsightsBETA
Posted by a reviewer on Amazon
The cleanning history and floor mapping is viewable from the app
Posted by a reviewer on Amazon
Setting up takes little time and the app is easy to use
Posted by a reviewer on Amazon
The first problem we had was errr 1 it was resolved by using a aa battery to spin its lazer motor for a few seconds when the motor got stucked
Posted by a reviewer on Amazon
The second error we have is error 13 and it doesnt seem to be the problem with its battery or charging contacts
Posted by a reviewer on Amazon
We could not fix it and the robot dead after using up its battery
Posted by a reviewer on Amazon
I ordered a eufy and was pretty disappointed as it did not learn a map of my house and the cleaning pattern was weird
Review Count History
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