What does this mean?Pros & Cons
Pros
It is sturdy, looks good, and moves up and down smoothly. I love that the rise and fall of the desk is so smooth. Very detailed assembly instructions and spare parts.
The keyboard drawer is larger than most, but so is my keyboard. Plenty of space. The shelf for the monitors and keyboard tray mean that i have the entire desk surface available for actual work.
Cons
The gears in the legs are plastic and driven by a small, approximately 8-10mm hex drive. The motor makes loud grinding clicks when you try to raise or lower the desk. Bad manufacturing and qa.
Seller offers no way to remedy this issue. Would get and error code and have to unplug to try again. Rolanstar customer service is non-existent. Amazon stepped in and is helping me return it and get refunded.
Highlights
Quality
I am pleased with the functions and the quality.
Happy with the height it raises as a 6ft man.
I had a problem with the right leg on my desk.
Shipping
There's a good bit of assembly to do because they were very clever getting this into a shipping box.
Packaging/appearance
Packaging was really well done - my box was abused quite a bit en route to me (the box was crushed on all corners and had split... Read More
The instructions aren't really clear on that - you should not be able to pull the driveshaft back out of the meshed gears (ther... Read More
Competitiveness
Pros:- easy, well-labeled assembly with plenty of spare parts if you drop and lose a screw like i did- smooth even lifting acti... Read More
Overview
- How are reviewers describing this item?
motor, down, easy, great and good. - Our engine has profiled the reviewer patterns and has determined that there is minimal deception involved.
- Our engine has discovered that over 90% high quality reviews are present.
- This product had a total of 202 reviews as of our last analysis date on Jul 12 2022.
Helpful InsightsBETA
Posted by a reviewer on Amazon
The only issues i have is that the buttons aren’t the most responsive and you have to press the raiselower button before you press the memory button to get the desk stand to go updown
Posted by a reviewer on Amazon
I emailed customer service and got an immediate response that they’d be sending a new one
Posted by a reviewer on Amazon
I work on video so jerking my camera is not an option
Posted by a reviewer on Amazon
This is exactly what i was looking for very nice looking perfect size and easy to assemble only one of the legs wouldt fit and i had to use a lot of force to make it fit
Posted by a reviewer on Amazon
I almost thought i had to return it to get a new one but after an hour of struggle i made it fit
Posted by a reviewer on Amazon
My only issue is that now after three months of using it i will be adjusting the height and all of a sudden it stops and displays this error code “e04” and the only way to get it working again is to unplug it and plug it back in
Posted by a reviewer on Amazon
Not only is this issue recurring but i can’t find a help site anywhere to figure out why this is happening
Posted by a reviewer on Amazon
Horrible instruction had to redo several steps and some steps were omitted from the instructions
Review Count History
Price History
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