Seagate Ultra Touch SSD 1TB External Solid State Drive Portable - Black USB-C USB 3.0 for PC MAC and Lynx for Android, Mylio and Adobe (STJW1000401)

Analyzed on

3,384Total Reviews

External Solid State Drives

C

Company Review Grade:

Seagate

1,295 Total Products

Seagate Ultra Touch SSD 1TB External Solid State Drive Portable - Black USB-C USB 3.0 for PC MAC...

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Sold by Seagate

B

Fakespot review grade

B

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Pros & Cons

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cons

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cons

Features with many negative mentions

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Customer Support

Customers have reported various issues with Seagate's customer support, including long wait times for chat support, unhelpful responses, and difficulty in getting replacements or resolutions for defective products. Some customers were unable to install the drive due to file errors and were left without a functional product despite multiple attempts at troubleshooting. Others expressed frustration with the lack of phone support and broken warranty exchange website.

neutral

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neutral

Frequently mentioned features with split sentiment

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Installation Compatibility

Customers generally find the installation process of the Seagate Ultra Touch SSD easy and straightforward. However, some users have encountered issues with compatibility for specific operating systems, requiring additional adaptors or format adjustments.

Reliability

Customers have mixed opinions regarding the reliability of the Seagate Ultra Touch SSD External Drive. While some report no issues and praise its fast data transfer speeds, others have experienced frequent failures and difficulties with customer support.

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Highlights

The AI used to provide these results are constantly improving. These results might change.

Quality

It exceeds expectations, easy to set up and comes with software that loaded automatically.

The storage is immensely bigger than my previous drive and the program can help with my photography hobbies :)

I back my computer up once a month, and it only takes 15 minutes to do that!

Nameplate says made in thailand in 2022.

Price

This drive is a little more expensive but the speeds are worth it!

Heck of a lot cheaper per gig than an ssd.

Write speed is slow but i knew that when i bought it for the price.

Competitiveness

Great price for 1tb and a good solution compared to the many, many flashdrives of every high-rated brand under the sun that has failed.

Of course, i have another of a different brand as well as extra backup.

Overview

How are reviewers describing this item?
great, new, good, bad and set.

Our engine has profiled the reviewer patterns and has determined that there is minimal deception involved.

Our engine has discovered that over 80% high quality reviews are present.

This product had a total of 3,384 reviews as of our last analysis date on Oct 6 2024.