Posted by a reviewer on Amazon

I ran into the issue where suddenly the blanket controller would auto shut off 5 seconds after turning it on

Posted by a reviewer on Amazon

While trying to find out how to repair i discovered that perfect fit llc apparently went bankrupt this summer so theres no way to get them to make good on the warranty if something really did go wrong

Posted by a reviewer on Amazon

I finally found an answer to the issue in the qa where they point out that a poor wire connection can cause this to happen

Posted by a reviewer on Amazon

Sure enough the cords connection to the blanket had become loose

Posted by a reviewer on Amazon

High heat is great when you are first warming up your blankets and then low is good to sleep in if its really cold otherwise even that is a little too hot and then i just turn it off

Posted by a reviewer on Amazon

In spite of the actual manufacturer having gone out of business since serta was marketing this blanket i called and spoke to sertas customer service dept

Posted by a reviewer on Amazon

They assured me even after placing me on hold to check with her supervisor that because serta was marketing the item serta would stand behind the warranty

Posted by a reviewer on Amazon

No matter what the website says about contacting the original seller