4.5501874Fakespot Adjusted Rating

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Please note: The content is generated by an AI language model based on reviews. We are constantly improving the accuracy, however, its outputs may contain errors or offensive content from certain reviews. Please report any errors or offensive content to us. Also, please note that we will not collect your questions unless you click the thumbs up/down button to provide feedback. The answers displayed will be stored by us so if another Fakespotter asks a similar question we can provide them an answer faster. Your feedback will only help us make Fakespot Chat better! By using Fakespot Chat, you agree to Fakespot's terms of use and privacy notice.

Pros & Cons

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pros

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pros

Features with many positive mentions

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Easy To Use

Customers are highly satisfied with the ease of use of the Shark EX121BRN CarpetXpert, praising its lightweight design, simple setup, and user-friendly features. They appreciate the variety of attachments and the convenience of emptying and filling the reservoir. Some customers have noted that it is less complicated than previous models and have expressed their satisfaction with the product's performance.

Versatile

Customers generally praise the Shark EX121BRN CarpetXpert for its versatility, with many noting its lightweight design, long enough cord, and great quality that makes it suitable for various cleaning tasks. A few customers suggest that it could be slightly longer but overall find it adequate for their needs.

Powerful Cleaning

Customers have expressed their satisfaction with the powerful cleaning ability of the Shark CarpetXpert, stating that it extracts deep-seated dirt and grime effectively, leaving carpets looking and feeling fresh. Some users have also highlighted its ease of use and impressive suction power. However, a few customers have noted that the water/solution tank could be larger to avoid frequent refills during cleaning.

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neutral

Frequently mentioned features with split sentiment

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Stain Removal

Customers have mixed opinions about the Shark EX121BRN CarpetXpert's stain removal capabilities, with a majority expressing satisfaction in effectively removing various stains, including pet stains, while some encountered difficulties with hair and debris clogging the catcher and issues with water leakage.

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Highlights

The AI used to provide these results are constantly improving. These results might change.

Quality


This has a very good suction power , it’s easy to use and clean


Easy to use, great cleaning, light weight


Left carpets-rugs vividly cleanereasy break down and clean after i was done.


Some of my stains have been around over a year due to my last shampooer not working like it was supposed to and me being an otr trucker.

Price


I highly recommend this product as it is a great value for the money.


I've had inexpensive all the way to top-of-the-line expensive.


I paid $409 to get it professionally done and i was so mad.


This was big deal for me as a pet owner.

Shipping


Was using within 30 min of delivery.


I needed a carpet cleaner and once again shark delivered.


Delivery was messed up, so i’m sour about the delivery part

Packaging/appearance


, you will need to purchase larger size bottles of the cleaning solution, as the carpet cleaning solution bottle that's include...  Read More


I also did the entire living room carpet (forgot to take before pictures) but it too came out looking amazing.

Competitiveness


I’ve gotten great customer service from shark in the past, and my shark vacuum cleaner works so much better than my dyson.


I have tried many different carpet and upholstery cleaners and this is by far, the best.


If you don't have a shark vacuum, then the closest i can give for comparison is a hoover or a bissell.


My bissell would typically go through 2 1/2 tanks of water for the same living room.

Overview

  • How are reviewers describing this item?
    clean, easy, great, dirty and little.
  • Our engine has profiled the reviewer patterns and has determined that there is minimal deception involved.
  • Our engine has discovered that over 90% high quality reviews are present.
  • This product had a total of 1,874 reviews as of our last analysis date on Jan 4 2025.

Helpful InsightsBETA

The AI used to provide these results are constantly improving. These results might change.

    Posted by a reviewer on Amazon

    In their testing test the suction was on par with commercial units


    Posted by a reviewer on Amazon

    To get the biggest issue out of the way yes the water reservoir is small


    Posted by a reviewer on Amazon

    However this machine is very water efficient making the size of the water reservoir a nonissue


    Posted by a reviewer on Amazon

    On my bissell i used to have to empty the catch tank 2 to 3 times for one room


    Posted by a reviewer on Amazon

    On this model i ran out of water before i ran out of room in the catch tank


    Posted by a reviewer on Amazon

    My carpets are noticeably drier after cleaning


    Posted by a reviewer on Amazon

    My bissell would typically go through 2 12 tanks of water for the same living room


    Posted by a reviewer on Amazon

    Suction is probably twice what my former bissell could do

Review Count History
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Please note: The content is generated by an AI language model based on reviews. We are constantly improving the accuracy, however, its outputs may contain errors or offensive content from certain reviews. Please report any errors or offensive content to us. Also, please note that we will not collect your questions unless you click the thumbs up/down button to provide feedback. The answers displayed will be stored by us so if another Fakespotter asks a similar question we can provide them an answer faster. Your feedback will only help us make Fakespot Chat better! By using Fakespot Chat, you agree to Fakespot's terms of use and privacy notice.

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