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Pros & Cons
pros
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Under Furniture Cleaning
Customers are thrilled with the Shark UR2500SR's ability to effectively clean under furniture, making it easier and more convenient to maintain cleanliness in their homes, especially when dealing with pet hair and debris.
Quiet Operation
Most customers are satisfied with the quiet operation of the robot vacuum, but a few have reported issues with excessive noise. The quiet feature allows for peaceful cleaning sessions, while some purchasers had to replace a part that resulted in unwanted loudness.
Highlights
Quality
This does a great job at keeping the fur taken care of and it gets all the dirt and dust that dogs and kids bring in.
The dustbin in the dock has a fairly large capacity; i clear it about once per week.
The scheduling feature only lets users select one time per day, and it defaults to the entire house.
The second one had a battery that wouldn't charge, i put a good battery in it and it ran but was making a weird noise.
Price
This is a wonderful value for the money and i am very happy with the purchase.
This is a tremendous value - a refurbished machine that works as well as the original item.
However, when this refurbished model showed up in my search i jumped at the discounted price.
Although they have a higher price, the reviews seem to be much more positive.
Packaging/appearance
I boxed it up and returned it as instructed.
Competitiveness
Shark was great about replacing the unit, however getting it to connect to the internet was still a big deal.
Overview
- How are reviewers describing this item?
great, still, new, clean and through. - Our engine has profiled the reviewer patterns and has determined that there is minimal deception involved.
- Our engine has discovered that over 80% high quality reviews are present.
- This product had a total of 936 reviews as of our last analysis date on Mar 22 2025.
Helpful InsightsBETA
Posted by a reviewer on Amazon
It picks up about as much dog hair as our dyson 8 and it runs about 3x a week
Posted by a reviewer on Amazon
The app however is awful wrong time zone schedule function broken etc
Posted by a reviewer on Amazon
Shark was great about replacing the unit however getting it to connect to the internet was still a big deal
Posted by a reviewer on Amazon
I still use my traditional vacuum but for daily maintenance i couldn’t love it more
Posted by a reviewer on Amazon
It easily goes over carpet to hardwood and thresholds rarely gets stuck
Posted by a reviewer on Amazon
I was very concerned about what this unit would do with all the wires i have on the floor
Posted by a reviewer on Amazon
Some of them i have been able to elevate but there are still other wires i can not move
Posted by a reviewer on Amazon
The unit also meets up with a vacuum that pulls all the hair and other debris out of the robot and traps it in a container that is easily pulled out and emptied
Review Count History
Price History
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