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Pros & Cons
pros
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pros
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Easy Installation
Customers have had an overwhelmingly positive experience with the easy installation process of this shower system. The clear instructions, inclusion of necessary tools in the box, and successful installations by both homeowners and professionals contribute to its popularity. A few customers encountered minor issues but were resolved promptly by the company.
Customer Service
Customers are highly satisfied with both the product and the exceptional customer service provided by the company. They praised the quick response, replacement, and follow-up from the support team. A few customers had issues with installation but were resolved promptly and efficiently. However, one customer was unable to get a refund despite encountering an issue with the shower valve.
Build Quality
Customers are generally very satisfied with the build quality of the product, praising its high-quality parts, design, and durability. However, some customers have reported issues with installation and defects in their units leading to leaks.
neutral
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neutral
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Durability
Customers have generally positive experiences with the durability of the shower system, many reporting long term use without issues. However, some customers have experienced problems within a few years of purchase.
Pressure Performance
Customers generally praise the high water pressure performance of the shower system, but some have reported issues with the durability of the pressure balance valve.
Highlights
Quality
High quality parts especially the valve and the hose.
Best support in defection and replaced very quick.
After 1 year of daily use cold water no longer runs on both showers that we purchased and had professionally installed.
Last month the large 8" rain showerhead made a popping sound and came apart.
Price
Not even close to staying with cheap , over price rv products.
Unsure if we need to pay again out of pocket for new cartridges but expect some cost with a professional plumber to come out to... Read More
Shipping
The company responded quickly after i emailed them and sent the replacement screw set quickly.
I was pleasantly surprised they where so quick to reply to my email, and then offer up new parts at no cost.
I didn't have to pay shipping or any fees at all to get the replacement.
We waited until the cartridge arrived two days later to begin all this troubleshooting because we didn't want to leave the plumbing open.
Packaging/appearance
It looks beautiful in my new bathroom
Perfect for the look i was going for.
Competitiveness
I should have bought a name brand from lowe's or home depot!
Overview
- How are reviewers describing this item?
great, sent, quality, happy and later. - Our engine has profiled the reviewer patterns and has determined that there is minimal deception involved.
- Our engine has determined that the review content quality is high and informative.
- Our engine has detected that Amazon has altered, modified or removed reviews from this listing. We approximate total reviews altered up to 456.
- Our engine has discovered that over 80% high quality reviews are present.
- This product had a total of 2,733 reviews as of our last analysis date on Oct 10 2024.
Helpful InsightsBETA
Posted by a reviewer on Amazon
Customer service is top notch
Posted by a reviewer on Amazon
The color has stayed the same and the overall quality has not diminished
Posted by a reviewer on Amazon
Had a little trouble with the second one
Posted by a reviewer on Amazon
When i went to install the valve cover the holes were in the wrong spots
Posted by a reviewer on Amazon
Punched out too low on the plate
Posted by a reviewer on Amazon
I bought it in september of 2022 and finally got to install in may of 2023
Posted by a reviewer on Amazon
When i informed the manufacturer they did not hesitate to send me the correct replacement
Posted by a reviewer on Amazon
My shower gets heavy use so the hose to the hand held shower head developed a few cracks with caused water leakage
Review Count History
Price History
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