Every time i load the mat, the cut starts in a different position, making the machine extremely unreliable. The auto blade that comes with the machine is trash. The attempt at precision cuts using the registration marks also are all off.

They provide no phone number (i found one on google, but it just directs you to their website faqs. The only choice is to use a bot that asks a near infinite number of irrelevant questions only to inform you that if they deem it necessary, customer se...  Read More

Nothing ever seems to go smoothly. The preset settings are definitely not accurate. Turned it off. It's a fairly inaccurate ir thing.

It's terrible and a waste of money. Also …it’s horribly loud.

This is a known problem for sa products and yet they choose to keep foisting this garbage on unsuspecting customers. In order to show their apparent disdain for their customers, sa ensures that obtaining any immediate customer support is impossible.