Posted by a reviewer on Amazon

I had ordered this pillow to help alleviate some pressure on my neck and shoulders that was causing numbness and painful tingling down my right arm mostly both arms when its really bad

Posted by a reviewer on Amazon

If i had it to do over i would have purchased the larger one as the regular size is not quite but almost too small

Posted by a reviewer on Amazon

The real problem is how it deals with temperature

Posted by a reviewer on Amazon

I can eventually get just the one spot im using to soften from the application of my own body heat but if i have to turn wam back onto a rockhard pillow

Posted by a reviewer on Amazon

Update the company had no answer as to why it did this but offered to replace it id called them a couple of weeks before the 5year warranty expired and the replacement is vastly better

Posted by a reviewer on Amazon

I bought 4 more now hoping the quality would be the same

Posted by a reviewer on Amazon

Has not lost its shape