Overview
- How are reviewers describing this item?
same, sent, said and fixed. - Our engine has profiled the reviewer patterns and has determined that there is minimal deception involved.
- Our engine has determined that the review content quality is high and informative.
- Our engine has discovered that over 80% high quality reviews are present.
- This product had a total of 77 reviews as of our last analysis date on Jun 29 2020.
Helpful InsightsBETA
Posted by a reviewer on Amazon
I didnt end up keeping the protection plan but returned it
Posted by a reviewer on Amazon
A protection plan that is refundable if the original item ended up not working out is a fantastic thing
Posted by a reviewer on Amazon
I had isolated the problem that i was having to the detachable keyboard however the repair company was unable to process my case without evaluating the entire tablet with the keyboard
Posted by a reviewer on Amazon
It took a couple of weeks and i had taken photos of all the serial numbers before sending it in just to be safe but when it came back in the same box it was a brand new sb2 with different serials
Posted by a reviewer on Amazon
I had figured theyd get a new keyboard unit as they are detachable but i just got a new device instead
Posted by a reviewer on Amazon
The laptop was pretty much thrown out and hit a cement pole on its way down
Posted by a reviewer on Amazon
Keyboard was dented in frame was bent nothing worked on it no display just the sounds of fans turning off and on
Posted by a reviewer on Amazon
Got in touch with smart guard and got everything setup for a claim fully expecting to get the run around