Highlights
Quality
After 9 months, a cup of water spilled on the keyboard and the laptop was dead.
Totalled my gaming laptop in a freak accident involving a margarita and me getting shocked and dropping it.
Price
An amazon gift card of $1,690 ( same value as a refurbished razer).
Bought this plan with my razer gaming laptop ($2000).
Contacted razer and the repair would cost $1250.
Shipping
The diagnosis process took a few business days and a "not worth repairing" was sent to me via email - smartguard provided the r... Read More
Overview
- How are reviewers describing this item?
dead, sent, four, same and broken. - Our engine has profiled the reviewer patterns and has determined that there is minimal deception involved.
- Our engine has discovered that over 90% high quality reviews are present.
- This product had a total of 8 reviews as of our last analysis date on Apr 24 2024.
Helpful InsightsBETA
Posted by a reviewer on Amazon
Called these guys and the claim and diag process took a about a month but in the end they cut me an amazon gift card for my laptops value
Posted by a reviewer on Amazon
After 9 months a cup of water spilled on the keyboard and the laptop was dead
Posted by a reviewer on Amazon
Contacted razer and the repair would cost 1250
Posted by a reviewer on Amazon
Filed a claim with smartguard and sent in the dead laptop
Posted by a reviewer on Amazon
The diagnosis process took a few business days and a 34not worth repairing34 was sent to me via email smartguard provided the resolution with options 1
Posted by a reviewer on Amazon
A refurbished razer with the same spec to replace my dead laptopn or 2
Posted by a reviewer on Amazon
An amazon gift card of 1690 same value as a refurbished razer