What does this mean?Pros & Cons
neutral
See Details
neutral
See Details
Comfort
Customers have mixed opinions regarding the comfort of the Sony WH-1000XM5 headphones. While most users find them comfortable and lightweight, a small group expresses discomfort due to pressure on their heads. Some users with parabolic shaped skulls report significant issues.
Sound Quality
Customers have mixed opinions on the sound quality of the Sony WH-1000XM5 headphones, with some praising its incredible and impressive sound while others find it good enough or slightly better than previous models. Some users mentioned the presence of bass and the user-friendly phone app, but a few noted their preference for tactile buttons over swiping methods and the superior sound quality of competing brands.
Noise Cancellation
Customers generally express positive sentiment towards the noise cancellation feature of the Sony WH-1000XM5 headphones, highlighting their ability to effectively block out external noise for a calm and relaxing listening experience during travel or study sessions. Some customers also appreciate the flexibility in adjusting the noise cancellation settings to filter out varying levels of ambient noise. However, a small group of customers have noted some issues with the software and the delicate earpiece.
Build Quality
Customers have mixed opinions regarding the build quality of the Sony WH-1000XM5 headphones. While some are pleased with their purchase, others have reported issues with the hinge and headband breaking unexpectedly, which has led to disappointment and frustration. Some customers have had success in reaching out to Sony for support, while others were told they were out of warranty and could not receive assistance.
Durability
Customers have mixed opinions regarding the durability of the product with some reporting long term usage without any issues while others have experienced unexpected breakages. Some users mentioned the headphones' good battery life and lightweight design, but a significant number reported instances where the hinges broke, which they believe to be a design flaw. Several customers were disappointed that their warranty did not cover these incidents.
Highlights
Quality
I’ve tried a bunch of headphones till now and i think these ones take a lead in every aspect, sound quality, fitting, noise can... Read More
It almost feels like the audio is 8d; amazing sound quality and they stay charged for long periods of time.
There were a good few months when i turned off the feature that allows you to talk to change the headphones from noise cancelli... Read More
Sony has never failed to make a good headphone.
Price
It's overpriced, but i got it 100$ cheaper by luck.
I got them for $100 off (which they go on sale frequently).
Shipping
If you’re hesitating well, order them and you’ll never want to return them once they arrive.
Product came earlier than expected and a signature was required so happy about that, given that i had two packages stolen recen... Read More
Packaging/appearance
For instance, if my headphones were connected to my laptop and i packed that up and put it into my backpack and then wanted to ... Read More
Competitiveness
Here's my detailed rating:sound quality: 4/5you can probably find other competitors with better sound quality, but it's not som... Read More
It's astonishing that some competitors still use antiquated button based controls.
Overview
- How are reviewers describing this item?
quality, good, great, better and still. - Our engine has profiled the reviewer patterns and has determined that there is minimal deception involved.
- Our engine has discovered that over 80% high quality reviews are present.
- This product had a total of 15,067 reviews as of our last analysis date on Nov 11 2024.
Helpful InsightsBETA
Posted by a reviewer on Amazon
If you’re hesitating well order them and you’ll never want to return them once they arrive
Posted by a reviewer on Amazon
I have waited quite a while to review these headphones because i wanted to make sure i knew how i felt about them before writing a review
Posted by a reviewer on Amazon
After almost a year i can say that i do enjoy these headphones however they arent a 5star product
Posted by a reviewer on Amazon
Heres a breakdown of my likes and dislikes from an apple product userlikesyou can easily adjust the sound output of the headphones using the app
Posted by a reviewer on Amazon
It will be very difficult to find overtheear headphones that cancel out 100 of the noise
Posted by a reviewer on Amazon
There were a good few months when i turned off the feature that allows you to talk to change the headphones from noise cancelling to transparency mode and that feature just kept turning back on without me wanting it to
Review Count History
Price History
Add Fakespot to your browser, Secure Shopping on the go.
Download Fakespot for Browsers
