Pros & Cons
Pros
I wear these for more than 2 hours at a time when working – it feels like a pillow or a dream, whichever one is softer. The included case is also very nice to use and protects the headphones during travel. They reduce the noise from traffic by about 9... Read More
The sound quality is very good, and the app comes with an equalizer to adjust your listening preferences. It works really well, connects to my sony tv flawlessly.
The xm-5's are a great headset. It's very hard to find headphones that fit and don't fatigue me. The ear pads still stay on but they are easier to take off than they should be.
Anc is customizable too unlike airpod max. Set up was surprisingly easy, even for a technologically challenged girl like me. The touch commands are super intuitive and the battery life is awesome.
Cons
The design of the headphone band is extremely uncomfortable. The ear cups are horribly shallow; causing pressure on ears. The headphone cups do no swivel both ways. The right earbud is completely broken and it is almost impossible to figure out how to... Read More
Overall this is really unacceptable for a premium product. would not recommend. An embarrassment for sony. Poorly made that it doesn't withstand a full year of use.
Do your own research and check out all the complaints on this exact problem; and no one has been compensated. There are countless cases of this happening. Will break. It's out of warranty.
Came apart at the main hinge. Sony refuses to honor their warranty. I hope sony takes the time to review the overall design impediments and resolves them in the next iteration.
Highlights
Quality
-these headphones make for really great-quality phone calls, even on windy days or in noisy areas.
They are pretty light, sound quality is great and the noise cancellation is fantastic.
The m4’s sounded amazing but actually stopped working after about one month of use.
There were a good few months when i turned off the feature that allows you to talk to change the headphones from noise cancelli... Read More
Price
I got them for $100 off (which they go on sale frequently).
I think $350 would've been an acceptable price, but that's just me.
Shipping
Product came earlier than expected and a signature was required so happy about that, given that i had two packages stolen recen... Read More
Packaging/appearance
For instance, if my headphones were connected to my laptop and i packed that up and put it into my backpack and then wanted to ... Read More
Competitiveness
Meeting participants reported that my voice clarity is better than the expensive studio mic i was using before.
It's astonishing that some competitors still use antiquated button based controls.
Also, i bought the bowers and wilkins as well as the arctix nova pro to compare the three and the bowers and wilkins sound is j... Read More
Overview
- How are reviewers describing this item?
quality, great, good and better. - Our engine has profiled the reviewer patterns and has determined that there is minimal deception involved.
- Our engine has discovered that over 90% high quality reviews are present.
- This product had a total of 14,524 reviews as of our last analysis date on Sep 2 2024.
Helpful InsightsBETA
Posted by a reviewer on Amazon
The tv has to be really loud before my meeting participants can hear it
Posted by a reviewer on Amazon
Dont even think about it anymore
Posted by a reviewer on Amazon
I wore these non stop for a 6 hour flight and barely even remembered they were on my head
Posted by a reviewer on Amazon
The headphones work great and are well worth my money but there was a few issues when i got them
Posted by a reviewer on Amazon
There were greasy fingerprints all over the headphones which took an hour of cleaning to remove and the some of the earpad hooks meant to keep it on the earcups were snapped
Posted by a reviewer on Amazon
The ear pads still stay on but they are easier to take off than they should be
Posted by a reviewer on Amazon
The headphones were also not properly put in their case and i’m lucky there wasn’t worse damage
Posted by a reviewer on Amazon
The wh1000xm5 has considerable noise cancellation loss in the lower and higher frequencies