What does this mean?Pros & Cons
Pros
Picture out of the box is extraordinary, i put it on custom, turned off the light sensor and also motionflow and cinemotion to avoid the soap opera effect. Sony is on our radar now for home entertainment.
Colors are vivid. Lighting in screen is consistent across entire surface. Viewing is better without room lighting directly hitting screen. Good to know that hollywood actors aren't made of porcelain after all.
The remote makes using them sooo easy. Need 2 people to set up. Only complaint is why is the remote so giant?
Cons
After chatting with sony customer service i was instructed to return the tv. A week later however, i get an email from sony again, stating that i failed to provide some needed photos. Called customer service again. Awaiting to be picked up.
Customer service is by far the worst i've experienced in a loooooong time, if not the worst ever. Trouble shooting isn't solving the problem. Really * to get a defective new tv.
Motion and upscaling are horrendous. Ota signals look bad. Motion on the sony is blurry.
Highlights
Quality
With the right settings, picture quality is amazing.
I am extremely happy with the television.
I would have had to spend an additional $1k+ for a step up in quality and for the marginal improvements that just wasn’t worth it to me.
The picture quality is extraordinary and with sony, you’re paying for that and build quality.
Price
The sound alone is worth the price!
I waited until the price dropped before buying.
Shipping
The seller sent from facility in kentucky and shipping was way faster than estimated.
Though the shipping communication was not helpful until the actual delivery, the driver helped unpackage the new tv and repacka... Read More
Packaging/appearance
In any event, this fix was quite simple once i knew what to do and sony support should really have this response bookmarked as ... Read More
Competitiveness
Much more vivid picture, deep blacks due to local dimming, true 120hz in ps5 and xbox series x games - this tv was a no-brainer!
Sound isn't great, i'm thinking of buying a soundbar.
Wound up unboxing it, attaching the stand, and moving it to its final location myself.
Overview
- How are reviewers describing this item?
great, quality, good, best and first. - Our AI detects a high amount of irrelevant reviews for this listing. A number of the reviews included in this product may belong to other variations, editions or versions that may not be representative of the current product being sold.
- Our engine has profiled the reviewer patterns and has determined that there is high deception involved.
- Our engine has analyzed and discovered that 43.7% of the reviews are reliable.
- This product had a total of 2,319 reviews as of our last analysis date on Nov 25 2022.
Helpful InsightsBETA
Posted by a reviewer on Amazon
When it was delivered they did deliver it to the room i wanted it in but claimed they didn’t have the tools to set it up
Posted by a reviewer on Amazon
Wound up unboxing it attaching the stand and moving it to its final location myself
Posted by a reviewer on Amazon
So don’t fall for amazon’s deluxe delivery and unpack even if it is “free”
Posted by a reviewer on Amazon
The picture can be great unless you are watching a movie
Posted by a reviewer on Amazon
The dark colors get grainy and washed out
Posted by a reviewer on Amazon
Be prepared on how large this thing is
Posted by a reviewer on Amazon
I waited until the price dropped before buying
Posted by a reviewer on Amazon
It’s about 750 for i believe 5 years
Review Count History
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