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Pros & Cons
cons
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cons
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Customer Service
Customers have had negative experiences with Sony's customer service regarding their TV, expressing frustration over long wait times and unresolved issues despite having expired warranties. Some were offered discounts on new TVs but felt unsatisfied with the resolution to their problems.
Reboot Issues
Customers have reported numerous issues with the rebooting of the TV, which can lead to loss of smart features functionality and picture/sound glitches. Some customers have tried various fixes but were unsuccessful, leaving them frustrated and disappointed.
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neutral
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Durability
Customers have expressed concerns regarding the durability of the TV, with some reporting their previous Sony models lasting over a decade while others experienced issues and malfunctions within just a few years. Some customers are disappointed in the perceived lack of longevity and question the quality of the product.
Picture Quality
Customers have mixed opinions on the picture quality of the Sony XBR65X900F 65-Inch 4K Ultra HD Smart LED TV, with some praising its crisp image and natural colors while others reporting issues with color and brightness inconsistencies. Some customers have had their units last for several years, while others have experienced picture quality degradation within a short period of time.
Highlights
Quality
The quality of the tv is great.
It helps that we have good wifi and streaming speeds, so overall very happy with our purchase( we are likely to remain at least... Read More
It’s been 10 years since i last invested in a tv so all my comments are relative to pretty old technology and experience!
Image quality is great, size is great even for a relatively small living room.
Overview
- How are reviewers describing this item?
great, quality and two. - Our engine has profiled the reviewer patterns and has determined that there is minimal deception involved.
- Our engine has discovered that over 90% high quality reviews are present.
- This product had a total of 1,727 reviews as of our last analysis date on Oct 7 2024.
Helpful InsightsBETA
Posted by a reviewer on Amazon
Consumer reports had this rated as a best buy and it delivered
Posted by a reviewer on Amazon
Viewing from extreme side angles is good but not the greatest
Posted by a reviewer on Amazon
However i knew that going in and i didn’t want to pay the extra for a oled to eliminate that
Posted by a reviewer on Amazon
I love nothing more than a nice new gadget but i’ve not invested in a tv in a while
Posted by a reviewer on Amazon
This is not because of any cables since it happens from any video streaming app installed on the tv like netflix or hulu
Posted by a reviewer on Amazon
I guess this is because the tv cannot process the 4k resolution image as fast as is needed
Posted by a reviewer on Amazon
The design is very minimalistic you focus on the picture not the frame
Posted by a reviewer on Amazon
I keep disabling the promo channels but they keep coming back up
Review Count History
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