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Please note: The content is generated by an AI language model based on reviews. We are constantly improving the accuracy, however, its outputs may contain errors or offensive content from certain reviews. Please report any errors or offensive content to us. Also, please note that we will not collect your questions unless you click the thumbs up/down button to provide feedback. The answers displayed will be stored by us so if another Fakespotter asks a similar question we can provide them an answer faster. Your feedback will only help us make Fakespot Chat better! By using Fakespot Chat, you agree to Fakespot's terms of use and privacy notice.

Pros & Cons

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cons

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cons

Features with many negative mentions

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Customer Service

Customers have had negative experiences with Sony's customer service regarding their TV, expressing frustration over long wait times and unresolved issues despite having expired warranties. Some were offered discounts on new TVs but felt unsatisfied with the resolution to their problems.

Reboot Issues

Customers have reported numerous issues with the rebooting of the TV, which can lead to loss of smart features functionality and picture/sound glitches. Some customers have tried various fixes but were unsuccessful, leaving them frustrated and disappointed.

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neutral

Frequently mentioned features with split sentiment

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Durability

Customers have expressed concerns regarding the durability of the TV, with some reporting their previous Sony models lasting over a decade while others experienced issues and malfunctions within just a few years. Some customers are disappointed in the perceived lack of longevity and question the quality of the product.

Picture Quality

Customers have mixed opinions on the picture quality of the Sony XBR65X900F 65-Inch 4K Ultra HD Smart LED TV, with some praising its crisp image and natural colors while others reporting issues with color and brightness inconsistencies. Some customers have had their units last for several years, while others have experienced picture quality degradation within a short period of time.

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Highlights

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Quality


The quality of the tv is great.


It helps that we have good wifi and streaming speeds, so overall very happy with our purchase( we are likely to remain at least...  Read More


It’s been 10 years since i last invested in a tv so all my comments are relative to pretty old technology and experience!


Image quality is great, size is great even for a relatively small living room.

Overview

  • How are reviewers describing this item?
    great, quality and two.
  • Our engine has profiled the reviewer patterns and has determined that there is minimal deception involved.
  • Our engine has discovered that over 90% high quality reviews are present.
  • This product had a total of 1,727 reviews as of our last analysis date on Oct 7 2024.

Helpful InsightsBETA

The AI used to provide these results are constantly improving. These results might change.

    Posted by a reviewer on Amazon

    Consumer reports had this rated as a best buy and it delivered


    Posted by a reviewer on Amazon

    Viewing from extreme side angles is good but not the greatest


    Posted by a reviewer on Amazon

    However i knew that going in and i didn’t want to pay the extra for a oled to eliminate that


    Posted by a reviewer on Amazon

    I love nothing more than a nice new gadget but i’ve not invested in a tv in a while


    Posted by a reviewer on Amazon

    This is not because of any cables since it happens from any video streaming app installed on the tv like netflix or hulu


    Posted by a reviewer on Amazon

    I guess this is because the tv cannot process the 4k resolution image as fast as is needed


    Posted by a reviewer on Amazon

    The design is very minimalistic you focus on the picture not the frame


    Posted by a reviewer on Amazon

    I keep disabling the promo channels but they keep coming back up

Review Count History
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Please note: The content is generated by an AI language model based on reviews. We are constantly improving the accuracy, however, its outputs may contain errors or offensive content from certain reviews. Please report any errors or offensive content to us. Also, please note that we will not collect your questions unless you click the thumbs up/down button to provide feedback. The answers displayed will be stored by us so if another Fakespotter asks a similar question we can provide them an answer faster. Your feedback will only help us make Fakespot Chat better! By using Fakespot Chat, you agree to Fakespot's terms of use and privacy notice.

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