What does this mean?Pros & Cons
Pros
Installation took some time but went together with little hassle. There were revised instructions taped over certain pages in the instruction booklet. Cleaning spray works well to remove stains from the sofa.
This patio furniture set looks exactly as it is pictured online. I really like the end result on this set, but it was pretty frustrating. I am very pleased with this set as it met my expectations.
Cons
Very poor instructions and very time consuming to assemble.
Highlights
Quality
Assembly was straightforward, and despite exposure to the elements, the set has held up well.
The seat and back cushions are soft, supportive, and made of high-quality material.
Made it impossible for the parts of the chair to join flush with each other.
The defect was identical on both chairs so it must be in the manufacturing process.
Price
The vendor offered me a price adjustment to keep them.
Shipping
The final box with the cushion covers was delayed in shipping and arrived about a week after everything else, but they were in ... Read More
Fortunately the 3rd party gave good customer service.
Packaging/appearance
The first box i received had the two non-rocking chairs with the cushions already having the upholstery covers on them in the wrong color.
First, i didn't know how many boxes to expect (there were ultimately six) so it would have been nice if that was communicated.
Overview
- How are reviewers describing this item?
set, favorite, two, comfortable and nice. - Our engine has profiled the reviewer patterns and has determined that there is minimal deception involved.
- Our engine has determined that the review content quality is high and informative.
- Our engine has discovered that over 90% high quality reviews are present.
- This product had a total of 46 reviews as of our last analysis date on Jul 10 2024.
Helpful InsightsBETA
Posted by a reviewer on Amazon
I originally received the wrong cusion covers for the ottomans
Posted by a reviewer on Amazon
Even if they do a simple cleaning spray does the trick and the stain comes off in an instant
Posted by a reviewer on Amazon
I really like the end result on this set but it was pretty frustrating
Posted by a reviewer on Amazon
Fortunately the 3rd party gave good customer service
Posted by a reviewer on Amazon
First i didnt know how many boxes to expect there were ultimately six so it would have been nice if that was communicated
Posted by a reviewer on Amazon
The first box i received had the two nonrocking chairs with the cushions already having the upholstery covers on them in the wrong color
Posted by a reviewer on Amazon
I contacted the vendor and after some backandforth and a lot of confusion i was told that all of the cushion covers were coming in a box together
Posted by a reviewer on Amazon
Thats when i realized that the two chairs i had received had some scratches and dings on them and were obviously a customer return
Review Count History
Price History
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