What does this mean?Ask Fakespot Chat questions about this productAlpha
Initializing Fakespot Chat
System error,
Add detailed feedback
Message
Loading suggested questions
Suggested Questions
Suggested Questions
No suggested questions were found
Pros & Cons
cons
See Details
cons
See Details
Inflation/Deflation Ease
Customers have had mixed experiences with the inflation/deflation ease of this air mattress. While some report quick and easy inflation and deflation, others have encountered issues with the mattress losing air within hours of use.
neutral
See Details
neutral
See Details
Comfort Level
Customers have mixed but generally positive opinions about the comfort level of the SoundAsleep Dream Series Air Mattress. Most reviewers praise its comfort, ease of setup and ability to hold air throughout the night. A few customers mention that it's firm when first inflated but becomes more comfortable as the night goes on. Some also note that the thickness of the mattress can be controlled by the amount of air inflated in it. However, a small group of customers have reported issues with leaks and difficulty pumping up the mattress to their desired level of firmness.
Customer Service
Customers have mixed opinions on the customer service of the SoundAsleep Dream Series Air Mattress. While some customers had positive experiences with quick, helpful, and courteous interactions, others were disappointed with issues that could not be resolved or felt they had been scammed due to a defective product and inability to return it within the warranty period.
Durability
Customers have expressed concerns about the durability of the air mattress, with some reporting issues such as leaks and tears after only a few uses, while others have used it for several years without any problems. The sentiment towards the product's durability is mixed, with a significant number of customers experiencing issues within the warranty period.
Highlights
Quality
Good quality heavy material and very comfortable.
Very impressed with the quality the material, is very comfortable, and its extremely easy and quick to inflate and deflate.
The company sticks by their one year warranty and replaced the one i received as it did not hold air.
It will only stay inflated for about 2 hours before there’s a noticeable problem and still no signs anywhere of a hole or tear ... Read More
Price
Worth price charged just for that alone.
I think this is really good value for money.
Disappointed to say the least that it cost about $200 and we only got 3 good nights out of it.
Shipping
Very quick to reply and offered an even better than expected resolution.
Dumbfounded, i described what happened, gave them my amazon order number and that same day i got ship notification for a replac... Read More
She said due to the nature of the problem they would ship me a replacement bed at no charge!
On tuesday i received email confirmation of shipping.
Overview
- How are reviewers describing this item?
comfortable, first, two and great. - Our engine has detected that Amazon has altered, modified or removed reviews from this listing. We approximate total reviews altered up to 7772.
- Previous analysis of this listing was an D grade.
- Our engine has profiled the reviewer patterns and has determined that there may be deception involved.
- Our engine has determined that the review content quality is low.
- Our engine has analyzed and discovered that 71.3% of the reviews are reliable.
- This product had a total of 62,457 reviews as of our last analysis date on Nov 18 2024.
Helpful InsightsBETA
Posted by a reviewer on Amazon
After buying a series of less expensive air beds that didnt hold up for my outoftown guests i decided to pay a little more and go with soundasleep
Posted by a reviewer on Amazon
First off thanks for making a storage bag that’s actually big enough to comfortably get the air mattress into while not in use
Posted by a reviewer on Amazon
Stretched a little the first night or two of use on a vacation but after that it did not deflate noticably overnight
Posted by a reviewer on Amazon
I’m 200lbs 6’ tall with a bad back
Posted by a reviewer on Amazon
I was shocked at how comfortable it is and it got me through a 5 night ordeal
Posted by a reviewer on Amazon
Had a similar size adult use it about 2 months later and on night two it went flat overnight a tear about 38” developed at a seam above the motor
Posted by a reviewer on Amazon
Attempted to use the repair kit but the location was too challenging for the repair patch i was able to reinflate it but once weight was applied it lose air fairly quickly
Posted by a reviewer on Amazon
Called support but it was on a saturday so we made other arrangements for this family member and i figured i’d call back during normal business hours
Review Count History
Price History
Ask Fakespot Chat questions about this productAlpha
Initializing Fakespot Chat
System error,
Add detailed feedback
Message
Loading suggested questions
Suggested Questions
Suggested Questions
No suggested questions were found
Add Fakespot to your browser, Secure Shopping on the go.
Download Fakespot for Browsers
