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Pros & Cons
Pros
Overall i am very pleased with the purchase and would 100% buy again. The customer service was top notch.
Really comfortable air mattress, easy to inflate.
Cons
Mattress leaks air and doesn't stay inflated overnight. Air seems to leak from the dial knob. Pretty pricey for 3 nights’ rest.
It is disappointing how easily the mattress tears at the seams. Defective design / materials. Company needs to invest in better materials/seams. I contacted customer service and was sent two new replacements.
It's not like people use these things every day. This is just wack. Don't bother. Pretty irritated.
Highlights
Quality
Good quality heavy material and very comfortable.
Very impressed with the quality the material, is very comfortable, and its extremely easy and quick to inflate and deflate.
Since purchasing the mattress, i've pulled it out for several guest stays, and noticed recently the mattress would begin deflat... Read More
There was a small hole that formed and past warranty.
Shipping
Excellent customer service, response time, and provided me a new one with fast shipping.
She said due to the nature of the problem they would ship me a replacement bed at no charge!
I called soundasleep the next morning but they did not open until 11am so i hung up without leaving a message.
It only took 10 minutes for a prompt phone call from the company who immediately sent me a new one!
Overview
- How are reviewers describing this item?
comfortable, new, easy, good and first. - Our engine has profiled the reviewer patterns and has determined that there is minimal deception involved.
- Our engine has discovered that over 90% high quality reviews are present.
- This product had a total of 62,515 reviews as of our last analysis date on Nov 27 2024.
Helpful InsightsBETA
Posted by a reviewer on Amazon
And while it is inflated it stays inflated even with rambunctious grandkids on it
Posted by a reviewer on Amazon
It comes in a bag that doesn’t take much or any space to store
Posted by a reviewer on Amazon
Just switch a button and it will deflate automatically
Posted by a reviewer on Amazon
You just have to fold it back and put it in the bag
Posted by a reviewer on Amazon
Had a problem with the first air mattress after the return date passed
Posted by a reviewer on Amazon
Which rarely happens now a days
Posted by a reviewer on Amazon
Customer service was excellent when i called about it losing air on the first use
Posted by a reviewer on Amazon
I took their advice inflated and deflated a couple of times
Review Count History
Price History
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