What does this mean?Ask Fakespot Chat questions about this productAlpha
Initializing Fakespot Chat
System error,
Add detailed feedback
Message
Loading suggested questions
Suggested Questions
Suggested Questions
No suggested questions were found
Pros & Cons
Pros
The customer service was top notch. They’re a small family owned company that will do what it takes to satisfy their customer.
Going to buy a padded mattress cover for it, but considering its an air mattress, it's more comfortable than expected. For comfort level, superb is all that i can say. Design is durable and comfortable.
Cons
The mattress leaks air and doesn't stay inflated overnight. Pretty pricey for 3 nights’ rest. After inflating the mattress, it slowly leaks air.
Company needs to invest in better materials/seams. Air seems to leak from the dial knob. The mattress is defective.
It's not like people use these things every day. This is just wack. Don't bother. Pretty irritated.
Highlights
Quality
It’s really easy to inflate and deflate, and we love that it has square-ish edges, which allow you to use standard sheets and p... Read More
I am using it daily and it is very comfortable, easy to blow up and deflate.
We determined it was leaking right at the inflate/deflate controls and therefore not repairable.
In fact the air remained in tact for 3 days.
Shipping
I contacted customer service for a warranty replacement and they promptly shipped a new mattress.
And since it was so close to christmas she was going to expedite the shipment.
Luckily i had left the qr code tag on the mattress and called customer service.
Overview
- How are reviewers describing this item?
comfortable, great, easy and said. - Our engine has profiled the reviewer patterns and has determined that there is minimal deception involved.
- Our engine has discovered that over 80% high quality reviews are present.
- This product had a total of 62,709 reviews as of our last analysis date on Dec 22 2024.
Helpful InsightsBETA
Posted by a reviewer on Amazon
Fast inflation and when your finished fast deflation hold pressure for days
Posted by a reviewer on Amazon
I purchased a soundasleep air matress earlier this year
Posted by a reviewer on Amazon
When i went to inflate it yesterday there was a leak that caused it to loose inflation
Posted by a reviewer on Amazon
I called sound asleep and the representative was easlily able to check the order with amazon and make for a seamless replacement
Posted by a reviewer on Amazon
It isn’t as tall as another air mattress we have so it isn’t as easy to get up and out of for older adults
Posted by a reviewer on Amazon
We had only used the mattress for 34 times over the past year and were disappointed when our guest said it wasn’t holding air throughout the night
Posted by a reviewer on Amazon
We determined it was leaking right at the inflatedeflate controls and therefore not repairable
Posted by a reviewer on Amazon
Luckily i had left the qr code tag on the mattress and called customer service
Review Count History
Price History
Ask Fakespot Chat questions about this productAlpha
Initializing Fakespot Chat
System error,
Add detailed feedback
Message
Loading suggested questions
Suggested Questions
Suggested Questions
No suggested questions were found
Add Fakespot to your browser, Secure Shopping on the go.
Download Fakespot for Browsers
