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Please note: The content is generated by an AI language model based on reviews. We are constantly improving the accuracy, however, its outputs may contain errors or offensive content from certain reviews. Please report any errors or offensive content to us. Also, please note that we will not collect your questions unless you click the thumbs up/down button to provide feedback. The answers displayed will be stored by us so if another Fakespotter asks a similar question we can provide them an answer faster. Your feedback will only help us make Fakespot Chat better! By using Fakespot Chat, you agree to Fakespot's terms of use and privacy notice.

Pros & Cons

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cons

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cons

Features with many negative mentions

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Build Quality

Customers have expressed mixed opinions regarding the build quality of the SoundAsleep Dream Series Luxury Air Mattress. While some are pleased with its value and quality, others have reported issues with durability and longevity.

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neutral

Frequently mentioned features with split sentiment

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Comfort

Customers have mixed opinions about the comfort level of this air mattress with some reporting it is comfortable and sturdy while others mentioning issues with deflation and leaking after a short period of usage.

Customer Service

Customers have had mixed experiences with the customer service of SoundAsleep. While some have reported positive interactions and quick issue resolution, others have encountered difficulties with their product and felt frustrated by the response or lack thereof from the company. The majority of customers who had issues were able to receive replacements or resolutions, but a few experienced challenges in getting their concerns addressed within the warranty period.

Firmness Adjustability

Customers have mixed opinions on the firmness adjustability of the SoundAsleep Dream Series Luxury Air Mattress. While some are pleased with its ability to hold air and adjust to individual preferences, others have reported issues with the built-in pump and motor, leading to leaks and inconsistent inflation.

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Highlights

The AI used to provide these results are constantly improving. These results might change.

Quality

It has served that purpose very well, being easy to setup and take down.

Easy to unfold in all you need to do is plug it in until your desired firmness.

I bought this air mattress 9 to 10 months ago, used it a few times inside my home and it recently developed a slow leak requiri...  Read More

Seven weeks into ownership it it now slowly leaking air.

Price

This was quite expensive to have something go bad after so little of use.

Price point is comparable and the quality is nice with the self inflator.

Shipping

Excellent customer service, response time, and provided me a new one with fast shipping.

I called soundasleep the next morning but they did not open until 11am so i hung up without leaving a message.

And shipped a new one out today.

The good news is that the company has instantly shipped me a new one and i must say i didn't expect that.

Overview

  • How are reviewers describing this item?
    comfortable, easy, good, great and inflated.
  • Our engine has profiled the reviewer patterns and has determined that there is minimal deception involved.
  • Our engine has discovered that over 90% high quality reviews are present.
  • This product had a total of 62,599 reviews as of our last analysis date on Dec 6 2024.

Helpful InsightsBETA

The AI used to provide these results are constantly improving. These results might change.

    Posted by a reviewer on Amazon

    Seven weeks into ownership it it now slowly leaking air

    Posted by a reviewer on Amazon

    The good news is that the company has instantly shipped me a new one and i must say i didnt expect that

    Posted by a reviewer on Amazon

    You will need sheets made especially for air mattresses because this one is almost 20 inches tall

    Posted by a reviewer on Amazon

    Im looking forward to receiving the new mattress

    Posted by a reviewer on Amazon

    I bought this air mattress 9 to 10 months ago used it a few times inside my home and it recently developed a slow leak requiring that it be pumped up a couple times per night

    Posted by a reviewer on Amazon

    This was quite expensive to have something go bad after so little of use

    Posted by a reviewer on Amazon

    I decided to buy a new one but a much less expensive one since they apparently didnt last that long

    Posted by a reviewer on Amazon

    However in researching online reviews on air mattresses i kept reading how soundasleep had such great customer service so i went to their website filled out a form describing the problem i was having with a slow leak and received an email a few hours later that a new one was being shipped to me and i should receive it in just a few days

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Please note: The content is generated by an AI language model based on reviews. We are constantly improving the accuracy, however, its outputs may contain errors or offensive content from certain reviews. Please report any errors or offensive content to us. Also, please note that we will not collect your questions unless you click the thumbs up/down button to provide feedback. The answers displayed will be stored by us so if another Fakespotter asks a similar question we can provide them an answer faster. Your feedback will only help us make Fakespot Chat better! By using Fakespot Chat, you agree to Fakespot's terms of use and privacy notice.
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