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Highlights
Quality
I am very happy with the product and the courteous customer service.
Quality is exceptional and very easy to setup.
Had to contact customer service because of an issue with the mattress.
My mattress started leaking at the seam with the pump and it was out of warranty.
Price
Wasn't slippery on area rugs and was high enough not to need a platform.
Shipping
She offered to ship me a new mattress immediately and even expedited shipping so i received the new one in a couple of days!
Packaging/appearance
I called customer service and since it was still within the 1-year warranty, a new one was shipped to us as a replacement.
Competitiveness
They sent a new airbed immediately, no questions asked.
I have been a loyal customer for a few years now and i only buy the best.
But in the case of soundasleep i have to make an exception.
I would happily purchase this mattress again from soundasleep.
Overview
- How are reviewers describing this item?
comfortable, great, new, easy and right. - Our engine has profiled the reviewer patterns and has determined that there is minimal deception involved.
- Our engine has determined that the review content quality is high and informative.
- Our engine has discovered that over 80% high quality reviews are present.
- This product had a total of 825 reviews as of our last analysis date on Jun 16 2021.
Helpful InsightsBETA
Posted by a reviewer on Amazon
Only had the product for a short while
Posted by a reviewer on Amazon
Not only do they make a high quality product that puts to shame every other air mattress on the market but they stand behind their product 100
Posted by a reviewer on Amazon
We had a small problem with it and were out of warranty and the company replaced it immediately
Posted by a reviewer on Amazon
Dont think twice give them your business
Posted by a reviewer on Amazon
Get the topoff model cloudnine dual pump worth every penny
Posted by a reviewer on Amazon
My mattress started leaking at the seam with the pump and it was out of warranty
Posted by a reviewer on Amazon
Thank you soundasleep for providing me a refund even though it was 6 months past the warranty
Posted by a reviewer on Amazon
A leak occurred and the company sent me a new one
Review Count History
Price History
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