I'll admit, the chair was more expensive than i wanted to pay, but i will attest that i am thrilled with the results.

I'll admit, the chair was more expensive than i wanted to pay, but i will attest that i am thrilled with the results.  Read Less

Love the chair help with the back and bottom.

Love the chair help with the back and bottom.  Read Less

Overall i am very happy with the purchase, quality is top notch as expected at this price point.

Overall i am very happy with the purchase, quality is top notch as expected at this price point.  Read Less

But once they recognized the issue, they went above and beyond to make sure i was satisfied with the resolution.

But once they recognized the issue, they went above and beyond to make sure i was satisfied with the resolution.  Read Less

Eventually, i had to return it and once i saw the price to buy one, i opted for a cheaper ~$275 chair from office depot.

Eventually, i had to return it and once i saw the price to buy one, i opted for a cheaper ~$275 chair from office depot.  Read Less

Have gone through my share of low cost ($200-300) chairs, which ultimately fail after 2-3 years.

Have gone through my share of low cost ($200-300) chairs, which ultimately fail after 2-3 years.  Read Less

I really believe that my issues may have even been caused by shipping mishandling - and not necessarily at the fault of the del...  Read More

I really believe that my issues may have even been caused by shipping mishandling - and not necessarily at the fault of the delivery drivers but because it's 75 pounds and fully assembled.  Read Less

The packaging wasn't all that great either, not what i expected for a fully assembled product at least.

The packaging wasn't all that great either, not what i expected for a fully assembled product at least.  Read Less

So unless you can't take it out of the box, don't pay them an additional $50.

So unless you can't take it out of the box, don't pay them an additional $50.  Read Less

Rolled it into a ups store and paid them $50 so they would deal with the packaging and getting it back to amazon because that m...  Read More

Rolled it into a ups store and paid them $50 so they would deal with the packaging and getting it back to amazon because that massive box had long since left my apartment.  Read Less

With all of that out of the way, pay attention to this statement .

With all of that out of the way, pay attention to this statement .  Read Less

Especially when wirecutter recently rated the best office chair of 2021.

Especially when wirecutter recently rated the best office chair of 2021.  Read Less

Additionally, @amazon has a 30-day return window for a reason, please use it vs throwing a tantrum in the comments.

Additionally, @amazon has a 30-day return window for a reason, please use it vs throwing a tantrum in the comments.  Read Less

So the chairs took a beating and none of them really held up to the price.

So the chairs took a beating and none of them really held up to the price.  Read Less