Love the chair help with the back and bottom.

Love the chair help with the back and bottom.  Read Less

I'm very happy with this chair and highly recommend it.

I'm very happy with this chair and highly recommend it.  Read Less

Overall i am very happy with the purchase, quality is top notch as expected at this price point.

Overall i am very happy with the purchase, quality is top notch as expected at this price point.  Read Less

But once they recognized the issue, they went above and beyond to make sure i was satisfied with the resolution.

But once they recognized the issue, they went above and beyond to make sure i was satisfied with the resolution.  Read Less

Eventually, i had to return it and once i saw the price to buy one, i opted for a cheaper ~$275 chair from office depot.

Eventually, i had to return it and once i saw the price to buy one, i opted for a cheaper ~$275 chair from office depot.  Read Less

Of course, i wouldn’t expect anything less from a chair that costs 10x as much and nor should you.

Of course, i wouldn’t expect anything less from a chair that costs 10x as much and nor should you.  Read Less

I really believe that my issues may have even been caused by shipping mishandling - and not necessarily at the fault of the del...  Read More

I really believe that my issues may have even been caused by shipping mishandling - and not necessarily at the fault of the delivery drivers but because it's 75 pounds and fully assembled.  Read Less

One of the best things about the chair is it comes fully assembled right out of the box.

One of the best things about the chair is it comes fully assembled right out of the box.  Read Less

The chair was delivered in fully assembled and ready to roll condition, i was expecting some assembly to be required, but it wa...  Read More

The chair was delivered in fully assembled and ready to roll condition, i was expecting some assembly to be required, but it was ready out of the very sturdy box.  Read Less

The packaging wasn't all that great either, not what i expected for a fully assembled product at least.

The packaging wasn't all that great either, not what i expected for a fully assembled product at least.  Read Less

So unless you can't take it out of the box, don't pay them an additional $50.

So unless you can't take it out of the box, don't pay them an additional $50.  Read Less

It's expensive but it's worth the investment since it'll last a long time.

It's expensive but it's worth the investment since it'll last a long time.  Read Less

Especially when wirecutter recently rated the best office chair of 2021.

Especially when wirecutter recently rated the best office chair of 2021.  Read Less

Additionally, @amazon has a 30-day return window for a reason, please use it vs throwing a tantrum in the comments.

Additionally, @amazon has a 30-day return window for a reason, please use it vs throwing a tantrum in the comments.  Read Less

The product is made of high-quality materials.

The product is made of high-quality materials.  Read Less