Comfortable

Customers have expressed their satisfaction with the comfort level of the Sunbeam Heating Pad for Neck and Shoulder Pain Relief & XL Heating Pad for Back, praising its softness, quick heating ability, and added features such as auto shut off and moisture option. Some customers have noted that it is a bit small for their preference but overall, the majority of reviews are positive.

Contoured Design

Most customers are pleased with the contoured design of the heating pad as it effectively targets neck and shoulder pain areas and stays in place without frequent adjustments. However, a few users have expressed disappointment with its size and weight.

Heat Settings

Customers generally have positive feedback regarding the heat settings of the Sunbeam Heating Pad for Neck and Shoulder Pain Relief with Auto Shut Off and Moist Heating Option & XL Heating Pad for Back, with most praising its ease of use, multiple temperature options, and quick heating time. However, a few customers have reported issues with the pad not getting hot enough or shutting down prematurely.

Neck Fit

Customers generally praise the neck fit feature of this Sunbeam Heating Pad for Neck and Shoulder Pain Relief with Auto Shut Off and Moist Heating Option & XL Heating Pad for Back, mentioning its adjustability and ability to fit snugly around the neck. Some customers have noted that it is uncomfortable for some individuals to lean against and not able to bend it to fit the contours of their necks perfectly.