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Pros & Cons
Pros
Low is quite soothing. My pad stays on 1 all the time. My only complaint is that the heat settings feel very skewed toward hot.
Overall a great purchase. Some sellers have this at $260 plus $17 shipping.
After trying several other brands with a variety of different methods of function. This is my 2nd of this product and i've owned similar ones in the past. It works well.
Cons
This product needs to be pulled off the market. I really regret buying it. Update it's supposed to have a 3-year warranty, but don't expect to be able to use it.
The remote is fine, it connects to the base, and it says it's heating, but the pad never heats up. If the remote goes or is defective you need to buy a whole new mattress pad!
The only way my wife and i can comfortably sleep is with only the foot zone turned to the lowest setting. My feet feel like they are burning sometimes. It's just to painful. The material holding the wires is very thin and subject to easy tearing.
Sunbeams customer service is awful. Don't waste your time trying to contact sunbeam. They are a low quality retailer selling low quality products out of china, it's all about volume.
Highlights
Quality
The wireless aspect is excellent and temperature control is easy to adjust.
It is comfortable under the sheets, (no uncomfortable feel of wires or liner) the heat is very even, easily controlled and the ... Read More
The bottom is thin and must be washed on a delicate cycle or material will break and the wires will pop out.
Controls started beeping after a few minutes of turning the pad on one one side.
Price
Four stars due to the recent price doubling on this product.
Shipping
Five weeks later an email requesting date of purchase, proof of purchase, etc.
My desire to have a backup up unit led to to amazon and i was so bummed to find out that there is none to be had.
Packaging/appearance
I was surprised to find nothing in the package that indicated what was inside the clear plastic bag.
So damaged sunbeam box was put inside amazon box.
Helpful InsightsBETA
Posted by a reviewer on Amazon
After 8 years it is showing signs of not working
Posted by a reviewer on Amazon
Buy from a trusted name hopefully youll experience the same quality
Posted by a reviewer on Amazon
It was challenging for her to figure out the controls
Posted by a reviewer on Amazon
This purchase is a replacement for an identical pad which lasted 3 yr 7mo
Posted by a reviewer on Amazon
Controls started beeping after a few minutes of turning the pad on one one side
Posted by a reviewer on Amazon
The user manual says to call sunbeam when this happens
Posted by a reviewer on Amazon
Got tired of being on customer support hold so sent a request for support to customer support
Posted by a reviewer on Amazon
Five weeks later an email requesting date of purchase proof of purchase etc
Review Count History
Price History
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