Posted by a reviewer on Amazon

Ive spent many mornings and evenings on the tube london underground reading the book cover to cover and from time to time looking up to see an advertisement on p2p finance the ads now make more sense

Posted by a reviewer on Amazon

My second is all articles were from industry insiders there were no voice of the customer chapters

Posted by a reviewer on Amazon

Many authors touched on the potential for customer experience improvement however i missed why the average banking customer should sit up and take note

Posted by a reviewer on Amazon

But it will take a real focus on the needs of customers and a driving purpose of enhancing lives rather than money making machines

Posted by a reviewer on Amazon

Some of the original authors had maybe a little dryer writing style others leaning more towards speculation and hyperbole but the overall standard is high and well referenced for those looking to do further research and delving deeper into the world of fintecheach article from each contributor is grouped with similar pieces to form the 9 chapters of the book

Posted by a reviewer on Amazon

The future of fintechpersonally i would have like to have seen more on both identity and blockchains with chapter 9 being by far the shortest section of the book with only 2 contributions

Posted by a reviewer on Amazon

I also found the book slightly disjointed reading exactly as a collection of disparate articles with each independent author giving views overlapping but not connected with others

Posted by a reviewer on Amazon

However the book is very difficult to read while sat on the sofa or in bed because it’s so wide with 2 columns to each page