Overview
- How are reviewers describing this item?
great, good and own. - Our engine has profiled the reviewer patterns and has determined that there is minimal deception involved.
- Our engine has determined that the review content quality is high and informative.
- Our engine has discovered that over 90% high quality reviews are present.
- This product had a total of 140 reviews as of our last analysis date on Feb 23 2020.
Helpful InsightsBETA
Posted by a reviewer on Amazon
Give the customer what they want just ask steve jobs if you dont believe starbucks and they will come back again and again
Posted by a reviewer on Amazon
This book will make you want to go out and train your staff and delight your customers
Posted by a reviewer on Amazon
Theres no reason to copy another organization completely
Posted by a reviewer on Amazon
I honestly believe this book helped me see different alternatives connected to other issues example how can we nudge a specific culture to do anything
Posted by a reviewer on Amazon
It helps to create own ideas especially if involved in the service industry
Posted by a reviewer on Amazon
The only weakness is that the examples do get a little repetitive as the same kinds of principals are emphasized over and over
Posted by a reviewer on Amazon
The employees meet expectations of their customers as the third place and it goes beyond getting a hot cup of coffee or icy frappuccino
Posted by a reviewer on Amazon
Michelli is not a starbucks employee former or current so this is not a mere propaganda device