Highlights
Quality
I needed a reliable and quality lock which also needed to have a small locking head diameter due to tight quarters.
Very impressed with the customer service responding that quick.
I had a small issue with the first package i received and he immediately resolved it.
Quality , fit and finish, the way the key actuates the lock.
Packaging/appearance
-included dust cap secures well and will keep debris out of the lock.
I go from a shackleto a tow bar quite a bit and find myself needing a 3rd band to hold the o-rings and locking part when installing.
Packaging is mediocre but wasn’t a problem to me and probably cuts overall cost down so that’s a win for the consumer.
Competitiveness
Plenty of o-rings to keep it from sliding if i need to put it on a smaller hitch.
Lastly, i need to give kudos to jeff, a customer serive representative from towworks.
Wanted to be able to lock my tounge folded for added security.
Overview
- How are reviewers describing this item?
great, fit, quality, good and secure. - Our engine has profiled the reviewer patterns and has determined that there is minimal deception involved.
- Our engine has discovered that over 80% high quality reviews are present.
- This product had a total of 736 reviews as of our last analysis date on Jan 2 2021.
Helpful InsightsBETA
Posted by a reviewer on Amazon
Would like to hear from customer service about this
Posted by a reviewer on Amazon
It was bent and the locking function malfunctioned
Posted by a reviewer on Amazon
Edit already heard back from them and they are sending a replacement
Posted by a reviewer on Amazon
The added o rings helped keep the vibrations and noise down after hitting bumps on the road
Posted by a reviewer on Amazon
A little to long for my applicationhad to return
Posted by a reviewer on Amazon
Doesn’t rotate when locking and unlocking
Posted by a reviewer on Amazon
The locking mechanism is designed in a way where there are three points of termination around the shaft
Posted by a reviewer on Amazon
I really like the security of the pin in case the lock fails