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Please note: The content is generated by an AI language model based on reviews. We are constantly improving the accuracy, however, its outputs may contain errors or offensive content from certain reviews. Please report any errors or offensive content to us. Also, please note that we will not collect your questions unless you click the thumbs up/down button to provide feedback. The answers displayed will be stored by us so if another Fakespotter asks a similar question we can provide them an answer faster. Your feedback will only help us make Fakespot Chat better! By using Fakespot Chat, you agree to Fakespot's terms of use and privacy notice.

Pros & Cons

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pros

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pros

Features with many positive mentions

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Easy Installation

Customers have overwhelmingly positive feedback regarding the easy installation process of the smart Wi-Fi light switch from TP-Link. The majority of users found the installation to be straightforward, even for those who are not tech-savvy. The step-by-step guide in the app and seamless integration with Alexa and Google Assistant were also highlighted as major advantages. However, a small number of customers reported occasional disconnections from their internet.

cons

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cons

Features with many negative mentions

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Durability

Despite some customers reporting positive experiences with the durability of TP-Link Smart Wi-Fi Light Switches, others have expressed significant concerns about the products' lifespan, which appears to be a common issue for many users. Some have reported that their switches failed within two years of purchase and were unable to receive assistance from customer support due to the short warranty period.

neutral

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neutral

Frequently mentioned features with split sentiment

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Smartphone Control

Customers have mixed opinions regarding the smartphone control feature of the product. While some are pleased with its user-friendly app and seamless integration with voice assistants like Alexa and Google Assistant, others have encountered issues with connectivity and manual control. Some customers have reported that the switches sometimes fail to respond to commands or require double tapping in the app. Additionally, a few customers have mentioned compatibility issues with Apple Home.

Neutral Wire Requirement

Customers have varying experiences regarding the neutral wire requirement for the TP-Link Smart Wi-Fi Light Switch. While some found it easy to identify and use the neutral wire, others encountered issues with the traveler line length and had to return or purchase additional switches.

Tech Support Availability

Customers have had mixed experiences with the tech support availability of the TP-Link Smart Wi-Fi Light Switch. While some reported positive interactions and successful resolutions, others encountered numerous challenges in getting their switches to function properly and received little to no assistance from customer service.

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Highlights

The AI used to provide these results are constantly improving. These results might change.

Quality


I am very pleased with the quality of this product.


Works great, make sure to purchase this hs210 if you have a red trip wire and the light is controlled from two switches.


What i mean by fail is the lights turn on and off uncontrollably and the best part is if you don’t have a replacement on hand t...  Read More


The switch malfunctioned after a year in service.

Price


Very reasonable price, not needing to use a hub is excellent, and their customer service was outstanding.


Good value for money and have used them for a few years all over the house.

Shipping


Jobert was able to help me isolate issue quickly and courteously.

Packaging/appearance


One thing to keep in mind is the backside of the switch is a bigger block that goes inside the switch box so if the box packed ...  Read More

Helpful InsightsBETA

The AI used to provide these results are constantly improving. These results might change.

    Posted by a reviewer on Amazon

    I ended up splitting the set on 2 3way switches instead of both on one


    Posted by a reviewer on Amazon

    Replacing all my switches etc as i go and they only get better as i go


    Posted by a reviewer on Amazon

    I would suggest doing research on how to install and test f your not comfortable hire a professional


    Posted by a reviewer on Amazon

    I had problems connecting smart switch to wifi network


    Posted by a reviewer on Amazon

    Simple install worked flawlessly as a mechanical switch but i had to get in touch with customer service to complete my install because one step linking to wifi was absent in the online and in the box instructions


    Posted by a reviewer on Amazon

    At random times they disconnect from my internet for some reason but it has only happened a handful of times


    Posted by a reviewer on Amazon

    You have to figure out which of your switches is the line master and which is the load slave


    Posted by a reviewer on Amazon

    Then when you add it to the app you add the the first one then go to the other switch to add that as the second one

Review Count History
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Price History
Created with Highcharts 6.0.1Jul '18Jan '19Jul '19Jan '20Jul '20Jan '21Jul '21Jan '22Jul '22Jan '23Jul '23Jan '24Jul '24Jan '250255075100

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Please note: The content is generated by an AI language model based on reviews. We are constantly improving the accuracy, however, its outputs may contain errors or offensive content from certain reviews. Please report any errors or offensive content to us. Also, please note that we will not collect your questions unless you click the thumbs up/down button to provide feedback. The answers displayed will be stored by us so if another Fakespotter asks a similar question we can provide them an answer faster. Your feedback will only help us make Fakespot Chat better! By using Fakespot Chat, you agree to Fakespot's terms of use and privacy notice.

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