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Please note: The content is generated by an AI language model based on reviews. We are constantly improving the accuracy, however, its outputs may contain errors or offensive content from certain reviews. Please report any errors or offensive content to us. Also, please note that we will not collect your questions unless you click the thumbs up/down button to provide feedback. The answers displayed will be stored by us so if another Fakespotter asks a similar question we can provide them an answer faster. Your feedback will only help us make Fakespot Chat better! By using Fakespot Chat, you agree to Fakespot's terms of use and privacy notice.

Pros & Cons

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cons

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cons

Features with many negative mentions

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User Interaction Requirement

Customers have reported significant challenges in configuring and using this wireless print server with Windows 10, resulting in frustration and ultimately returns for some. The lack of support from customer service further exacerbated the issue.

neutral

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neutral

Frequently mentioned features with split sentiment

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Tech Support Effectiveness

Customers generally had positive experiences installing the print server but a few encountered difficulties requiring tech support. Some found the manufacturer's help line less than satisfactory, while others resolved their issues through external resources or exchanging the product.

Setup Complexity

Customers have mixed opinions on the setup complexity of the product. While some found it easy to install and use, others encountered significant difficulties during the installation process. Some users reported issues with compatibility with certain operating systems and were unable to get the device working despite extensive efforts and tech support.

Printer Compatibility

Customers have had mixed experiences with the printer compatibility of this product. While some were able to easily connect and use their printers wirelessly, others encountered difficulties and were unable to get their specific models to work.

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Highlights

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Quality

Easy to install (30 min) and made intra-office printing simple on separate private networks.

The installation was super easy and i went by what i read about other choices, this one was a breeze as long as you follow the ...  Read More

So always reset it by unplugging power, holding reset button while plugging power back in and keep holding reset for 7 seconds.

This product requires adhoc networking to setup.

Helpful InsightsBETA

The AI used to provide these results are constantly improving. These results might change.

    Posted by a reviewer on Amazon

    Where i work we have about 8 of these

    Posted by a reviewer on Amazon

    The biggest issue we had was users hitting the reset button and resetting it to defaults

    Posted by a reviewer on Amazon

    If you arent a tech expect to be on the phone with tech support to be able to set this up properly

    Posted by a reviewer on Amazon

    Turns my cheap printer into a networked printer

    Posted by a reviewer on Amazon

    Not sure why everyone is saying its difficult to setup

    Posted by a reviewer on Amazon

    Otherwise any moderately experienced admin or even desktop support tech should easily be able to log in and configure the print server for your environment

    Posted by a reviewer on Amazon

    First of all just like many others i had issues getting it working but for different reasons

    Posted by a reviewer on Amazon

    When i first turned it on wifi light would not come up

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Please note: The content is generated by an AI language model based on reviews. We are constantly improving the accuracy, however, its outputs may contain errors or offensive content from certain reviews. Please report any errors or offensive content to us. Also, please note that we will not collect your questions unless you click the thumbs up/down button to provide feedback. The answers displayed will be stored by us so if another Fakespotter asks a similar question we can provide them an answer faster. Your feedback will only help us make Fakespot Chat better! By using Fakespot Chat, you agree to Fakespot's terms of use and privacy notice.
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