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Please note: The content is generated by an AI language model based on reviews. We are constantly improving the accuracy, however, its outputs may contain errors or offensive content from certain reviews. Please report any errors or offensive content to us. Also, please note that we will not collect your questions unless you click the thumbs up/down button to provide feedback. The answers displayed will be stored by us so if another Fakespotter asks a similar question we can provide them an answer faster. Your feedback will only help us make Fakespot Chat better! By using Fakespot Chat, you agree to Fakespot's terms of use and privacy notice.

Pros & Cons

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cons

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cons

Features with many negative mentions

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Customer Support

Customers have had significant challenges with the customer support experience when trying to set up and use this smart plug product. Some reported lengthy hold times, conflicting instructions, and unsuccessful attempts to connect the device to their networks or apps. Despite these issues, a few customers were able to successfully get assistance from representatives who provided clear directions and resolved their problems in a timely manner.

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neutral

Frequently mentioned features with split sentiment

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Easy Integration With Alexa

Customers have generally positive opinions about the ease of integration with Alexa for the TP-Link Wi-Fi Smart Plug, but some encountered challenges during setup. Most customers mentioned that setting up and using the product was easy and intuitive, while a few faced difficulties in connecting it to their Wi-Fi network or getting Alexa to recognize the device. Overall, customers appreciate the convenience of controlling their electronics with voice commands through Alexa.

Reliable Performance

Customers generally find the TP-Link Wi-Fi Smart Plug reliable with most reporting no issues during their usage period. However, a small percentage of customers have experienced intermittent connectivity and reliability problems.

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Highlights

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Quality


Can reset devices remotely, especially surveillance cameras and modems


It works great and adds to home security


I had a device that kept powering off and i wanted an easy way to simply unplug the device and plug back in to re-start it.


I use this device to cycle them off/on very early each morning, in essence rebooting the system.

Helpful InsightsBETA

The AI used to provide these results are constantly improving. These results might change.

    Posted by a reviewer on Amazon

    I have had this product probably around 2 years


    Posted by a reviewer on Amazon

    I am getting lazy letting alexa turn my light off and on for me


    Posted by a reviewer on Amazon

    I have only had a problem with it twice and that was due to a storm that interfered with my internet


    Posted by a reviewer on Amazon

    I wasn’t tech savvy enough to figure out that all i had to do was add a new device connect to internet and keep going


    Posted by a reviewer on Amazon

    But when i did have to contact support they were great


    Posted by a reviewer on Amazon

    But when my modem died and i had to change the network i found out that you cant change the plug


    Posted by a reviewer on Amazon

    They advise me to set up the new network with the same network id and password as the old network


    Posted by a reviewer on Amazon

    Bought another and same issues

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Please note: The content is generated by an AI language model based on reviews. We are constantly improving the accuracy, however, its outputs may contain errors or offensive content from certain reviews. Please report any errors or offensive content to us. Also, please note that we will not collect your questions unless you click the thumbs up/down button to provide feedback. The answers displayed will be stored by us so if another Fakespotter asks a similar question we can provide them an answer faster. Your feedback will only help us make Fakespot Chat better! By using Fakespot Chat, you agree to Fakespot's terms of use and privacy notice.

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