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Pros & Cons

Update Pros and Cons
The AI used to provide these results are constantly improving. These results might change.

Pros

This suitcase is adorable and very lightweight. The spinner spins nicely. It is easy to access everything & easy to open andamp; close.


Cons

After one brief domestic trip with my brand new suitcase, it is covered in stains and scuffs. It's a great suitcase but the smell ruins the purchase if you don't use it.

It’s not repairable. I no longer have the box and original packaging, which is the only way i can return through amazon. All being returned. I would look at other companies; this is a total failure and not worth it.

Customer service at travel pro is apparently only for customers that buy at their store. What a disappointment. Extremely frustrated. Horrible customer service. But not me.

They say 14 but it is deceptive at only 12. The luggage looks nice, but is advertised as a 21 inch carry-on, because they measure the inside of the luggage. The actual dimensions are 21 x 13 x 8.

The interior zipper was installed upside down, requiring pliers to pull it open. The contents are not held in place by the interior straps. Although the photos on amazon show this bag with lockable zipper sliders, the actual delivered bag has the flim...  Read More

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Highlights

The AI used to provide these results are constantly improving. These results might change.

Quality

Easy to pull, very durable and the zippers worked easily.

It is very sturdy and durable and you are able to fit so much in this large suitcase.

Too heavy, only 2 wheels that did not roll easily and did not have much room.

Unfortunately the handle mechanism takes an overly large part of the inside space.

Price

Quite the deal at $212 here on amazon.

The tag on it has a price tag from kohl's at $499.

I like this piece of luggage but i returned it for a better price at my local retail store.

Shipping

Arrived quickly, in plenty of time for my trip.

They moved easily in any direction and remained undamaged through our travels.

Buy elsewhere if possible or leave a long time for delivery.

Amazon fell short on delivery time and arrival date even after allowing delivery trouble.

Packaging/appearance

Fits perfectly in the overhead bin, and lots of room to pack everything needed for a multi day trip.

Didn't even fill it after packing for a week.

Yes the packing space is 9 inches deep, but only in the areas that are not obsructed by the handle mechanism.

I want to love this but i just don't know if it will meet my packing needs.

Competitiveness

My photos show it compared to my samsonite carry-on suitcase.

Overview

  • How are reviewers describing this item?
    great, lightweight, easy, good and size.
  • Our engine has profiled the reviewer patterns and has determined that there is minimal deception involved.
  • Our engine has discovered that over 90% high quality reviews are present.
  • This product had a total of 11,791 reviews as of our last analysis date on May 4 2024.

Helpful InsightsBETA

The AI used to provide these results are constantly improving. These results might change.

    Posted by a reviewer on Amazon

    Didnt even fill it after packing for a week

    Posted by a reviewer on Amazon

    Buy elsewhere if possible or leave a long time for delivery

    Posted by a reviewer on Amazon

    Amazon fell short on delivery time and arrival date even after allowing delivery trouble

    Posted by a reviewer on Amazon

    I bought something local in a twohour delivery which was a waste of money

    Posted by a reviewer on Amazon

    I could not cancel since the delivery ether that tracking showed was not near so as usual amazons cancel and return policy is terrible and only for them and never customers

    Posted by a reviewer on Amazon

    The best part was the ease of moving thru the airport the extended handle didnt collapse i have a larger swiss brand bag and the handle not staying locked is a real problem the case turned when i needed it to and even with it packed i could lift it into the overhead easily

    Posted by a reviewer on Amazon

    The first one lasted seven years with regular use before the airline belt caught and edge and put a tear in the seam

    Posted by a reviewer on Amazon

    The wheels don’t squeak or stick easy to turn

Review Count History
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Please note: The content is generated by an AI language model based on reviews. We are constantly improving the accuracy, however, its outputs may contain errors or offensive content from certain reviews. Please report any errors or offensive content to us. Also, please note that we will not collect your questions unless you click the thumbs up/down button to provide feedback. The answers displayed will be stored by us so if another Fakespotter asks a similar question we can provide them an answer faster. Your feedback will only help us make Fakespot Chat better! By using Fakespot Chat, you agree to Fakespot's terms of use and privacy notice.
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